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Resolved samuelngari
(@samuelngari)

1 year, 6 months ago

I have been having problems with a few of my pages, where Google Search Console gives me the message Missing field “item” (in “itemListElement”). It’s a breadcrumb issue and I have tried resolving it without success. I contacted my SEO plugin for help, and after guiding me, I narrowed down the issue to the Jetpack Boost plugin. Could you help me in resolving the issue?

This was the help I received:

“Upon checking the URL using Google’s Rich Results test tool, there’s a duplicate breadcrumbs schema applied to those pages. Please refer to the screenshot and results in the sensitive data section.

Rank Math’s breadcrumbs schema is properly applied (first one), and the faulty breadcrumbs schema (second) could be coming from one of your plugins or active theme.”

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Donncha O Caoimh (a11n)
(@donncha)

1 year, 6 months ago

Can you share the URL of your website, so we can see what it looks like?

Thread Starter samuelngari
(@samuelngari)

1 year, 6 months ago

Is there a way to mask the URL such that it’s visible to you alone as I share it

Thread Starter samuelngari
(@samuelngari)

1 year, 5 months ago

Hi, are you still there?
Plugin Support Bruce (a11n)
(@bruceallen)

Happiness Engineer

1 year, 5 months ago
Hi @samuelngari

Could you contact us via this contact form to provide your site URL and mention this thread? We can then pass it along to @donncha
- This reply was modified 1 year, 5 months ago by Bruce (a11n).
Plugin Support Tamirat B. (a11n)
(@tamirat22)

1 year, 5 months ago

Hello @samuelngari

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Thread Starter samuelngari
(@samuelngari)

1 year, 5 months ago

Still in communication with one of your team members, so the issue isn’t yet resolved

Plugin Support Animesh Gaurav (a11n)
(@bizanimesh)

1 year, 5 months ago

Hey @samuelngari – I found a ticket that we have open for you – we will reply to you via email, but for now, I’m marking this topic as resolved!

If you have any further related questions, you’re welcome to reply here and mark this topic as “not resolved” from the left sidebar of this topic (example) or open another thread for a new topic.

Viewing 7 replies - 1 through 7 (of 7 total)

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