• Resolved macpheek

    (@macpheek)


    Hi, Google Search Console is showing an error:

    Missing field “itemReviewed”

    Does anyone know how to fix this in woocommerce?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @macpheek

    The error message you’re seeing in Google Search Console, “Missing field ‘itemReviewed'”, is typically related to the structured data of your website. Google uses this data to understand the content on your site, so it’s important to ensure that it’s correct.

    In WooCommerce, structured data is usually automatically added automatically by the theme or plugins you use. If you see this error, it may mean that the theme or plugin you’re using for your reviews is not adding the ‘itemReviewed’ field to the structured data.

    To fix this issue, you can follow these steps:

    • Ensure you’re using your theme’s latest version or review plugin. If an update is available, install it and check if the error is resolved.
    • If updating your theme or review plugin doesn’t resolve the issue, you might consider using a plugin that specifically helps with structured data. There are several available in the WordPress plugin directory.

    After implementing these changes, you can use the Google Structured Data Testing Tool to validate your structured data. Once the tool confirms that the “itemReviewed” field exists, you can ask Google to re-crawl your site through the Google Search Console.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter macpheek

    (@macpheek)

    hi, thanks for your reply and I appreciate your help. I’m not using any additional plugin to handle the reviews, it’s all done via woocommerce :-S

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @macpheek

    Since you’re not using any additional plugins for reviews and it’s all handled via WooCommerce, it’s possible that your theme might not be fully compatible with WooCommerce’s way of handling structured data.

    Here are a few steps you can take:

    1. Check if your theme is WooCommerce compatible. If it’s not, consider switching to a theme that is.
    2. Update your WooCommerce plugin to the latest version if you haven’t already.
    3. Try temporarily switching to a default theme like Storefront to see if the issue persists. If the issue is resolved, it’s likely a problem with your current theme.

    If the issue persists, you might want to consider using a dedicated structured data plugin. These plugins are designed to ensure your site’s structured data is correctly formatted and complete.

    After making these changes, don’t forget to re-validate your structured data with Google’s Structured Data Testing Tool and ask Google to re-crawl your site via the Google Search Console.

    Please let us know how it goes and if you need further assistance. We’re here to help!

    I am getting the same error, as this person mentioned, we are using WooCommerce review plugin. I think this should be looked at by WooCommerce so it’s compliant with Googles snippets. The problem is categorized as “*Critical issues prevent your page or feature from appearing in Search results.”

    Can WooCommerce look into adding the field “itemReviewed” to your snippets structure of the reviews?

    Saif

    (@babylon1999)

    Hello @deisouss,

    I understand you have the same problem but we need to handle each request individually in forums.
    Please open your own thread and make sure to include the following:

    • Your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 
    • Some screenshots that describe the issue.?

    Thank you!

    ok, I opened a new one as per your advise, based on this same topic, thank you

    https://www.ads-software.com/support/topic/missing-field-itemreviewed-review-snippets-structured-data-issues-detected/

    Hi @deisouss,

    ok, I opened a new one as per your advise, based on this same topic, thank you: https://www.ads-software.com/support/topic/missing-field-itemreviewed-review-snippets-structured-data-issues-detected/

    Thank you for your quick response and for initiating a new topic on our support forum. This will indeed help us to address your issue more effectively and efficiently.

    Rest assured, we’re now going to delve into the details you’ve shared in the new topic. We’ll start brainstorming potential solutions, so bear with us as we investigate.

    Meanwhile, should any new information or observations occur to you that might help, don’t hesitate to update the topic.

    Thanks for your patience and your willingness to work with us on this.

    spyronj

    (@spyronj)

    Hey team, I’m facing the same issue, but the schema validator doesn’t show any errors.

    https://validator.schema.org/?hl=en-US#url=https%3A%2F%2Fwhysogorgeous.com%2Fproduct%2Frenpho-eyeris-with-remote-eye-massager%2F

    But the Rich Result Test is showing the following error:

    I’m using the plugin Google Listing & Ads by Woocommerce itself.

    Please assist us in fixing the issue.

    Hi @spyronj,

    I’m facing the same issue, but the schema validator doesn’t show any errors. But the Rich Result Test is showing the following error: I’m using the plugin Google Listing & Ads by Woocommerce itself.

    From what I understand, you’re experiencing the same issue of a missing “itemReviewed” field, even though the schema validator doesn’t show any errors. You’ve also mentioned that you’re using the Google Listing & Ads plugin by WooCommerce.

    Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

    In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

    You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

    Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.

    spyronj

    (@spyronj)

    Thanks for your response. I have initiated a new topic here – https://www.ads-software.com/support/topic/missing-field-itemreviewed-and-missing-field-author/

    Please assist us.

    Hi @spyronj,

    I have initiated a new topic here – https://www.ads-software.com/support/topic/missing-field-itemreviewed-and-missing-field-author/

    Thank you for initiating a new topic and providing us with more details about your issue. This will help us to address your problem more effectively.

    We’ll start investigating the issue based on the information you’ve provided in the new topic. Meanwhile, if you come across any new information or observations that might help, feel free to update the topic.

    Thanks for your patience and cooperation. We look forward to assisting you further on the new topic.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Missing field “itemReviewed”’ is closed to new replies.