Missing fields in XML feed

  • Resolved willdowty

    (@willdowty)


    5 years, 3 months ago

    Hi,

    I’m attempting my first Google feed, but it’s not working for some reason – please could you advise?

    There are only 9 products in the feed – but 4 of them are variations (with 2 variables each), only 1 is a standalone product.

    I’ve also added and mapped the following additional fields;

    g:title – mapped to – woosea optimised title (Added Custom attribute)
    g:description – to – wooesea custom field 0 (Added Custom attribute)
    g:brand – to – woosea gtin (Added Custom attribute)
    g:mpn – to – SKU (because they’re exactly the same)
    g:multipack – to – woosea multipack (Added Custom attribute)

    When I look at the XML feed, all of the products are ignoring the optimised title and custom description and are displaying the stock title and description.

    Also, only the 1 standalone product is including the additional brand, MPN and GTIN fields – the g_identifier_exists for the other 8 variations all say ‘no’

    (It’s probably not relevant, but I’ve also noticed that a couple of fields I added , and then deleted, still appear on product pages. I’ve emptied the cache, but they’re still there)

    Any suggestions appreciated,

    Thanks,
    Will

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  • Hi Will,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your feed.

    Am I right in concluding you have upgraded to the Elite version of our plugin, since you have mapped fields to the woosea attributes that can only be used by Elite users?

    If so, please reach out to [email protected]. Make sure to reference this topic in your email. We will take it from there.

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons.

    Do not hesitate to reach out to us whenever you need our support again.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
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