Missing Files

Hi:

Thanks. Unfortunately it turns out www.ads-software.com’s replication process has been slow over the last few days. They’ve had issues with new updates to plugins. Some of the symptoms include what you’re seeing – the update notice without any files being available. Unfortunately since we started the update process we can’t stop it so we have to let it run. I’m going to create a link to a page on our website and post a .zip file so you can upload the files directly to your site. I’ll post the link to this thread in a bit.

Hi,

I don’t know if you’re talking about same thing.
I see this error in my logs and website gets error 500 after install v4 of your plugin.
`FastCGI sent in stderr: “PHP message: PHP Warning: require(/home/admin/web/happy.com.pt/public_html/wp-content/plugins/awesome-support/includes/functions-reply.php): failed to open stream: No such file or directory in /home/admin/web/happy.com.pt/public_html/wp-content/plugins/awesome-support/awesome-support.php on line 422

Hi:

Here’s a .zip with the files in it. Unzip and upload to your awesome-support folder using ftp: https://getawesomesupport.com/betafiles/awesome-support-4-0-0-official-release/

I apologize for the issues but we’re at the mercy of www.ads-software.com on this one. They’re aware of the issue and are working on it. I suspect mother’s day doesn’t make it any easier for the techs working on it either.

Hi,

Thanks, problem solved

Hi:

Yeah, its the same issue. The TRUNK SVN files and the 4.0.0 tagged SVN files aren’t synced yet it seems.