Missing folder on dashboard/404’d pages

  • Resolved wildyam

    (@wildyam)


    3 years, 11 months ago

    Hi all,

    I’m editing my companies website and a folder (I’m not sure what they’re called) on the dashboard has gone missing, which in turn has caused certain pages to return a 404 error. I uploaded a photo of the missing ‘folder’ here (old screenshot, its not currently on the site). If anyone can help me solve this issue that would be fantastic, and if you need any more information/links to the site please let me know!

    Thanks

    • This topic was modified 3 years, 11 months ago by wildyam.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    That is not a built-in WordPress item, it would have to of been provided by a plugin or your theme.

    Did you remove any plugins or change your theme?

    Thread Starter wildyam

    (@wildyam)

    I haven’t changed my theme, so in that case I assume that it would have been triggered by a plugin, however I’m not sure what one would have caused it to do that. I can’t recall deleting any, I’ve just updated them and added elementor.

    • This reply was modified 3 years, 11 months ago by wildyam. Reason: Clarity
    Moderator James Huff

    (@macmanx)

    At any point, were you using a plugin named Jetpack? That’s the most common one for adding Portfolio post types.

    Thread Starter wildyam

    (@wildyam)

    No I can’t recall that plugin being installed in the past on this site, it’s a bit tricky because I only just took over control of it, so I don’t have the greatest understanding of what was and what wasn’t on it.

    I do have a plugin called Jupiter installed, and WordPress Bakery.

    Alternatively is there a way to delete the 404’d pages? I can’t access them from the WordPress admin dashboard.

    Edit: Turns out it was a setting in Jupiter that I turned off! Thank you for making me aware that it might have been a plugin, you’re a lifesaver!

    • This reply was modified 3 years, 11 months ago by wildyam.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Missing folder on dashboard/404’d pages’ is closed to new replies.