Missing formatting tools from admin and other tools

  • Resolved amits

    (@amits)


    6 years, 6 months ago

    Hi All,

    Unusual thing on my blog. not sure when this started but could be since I updated to 4.9.6. I published a post on my blog last week and that’s the only main change otherwise.

    When trying to edit a post – I’m missing the text editing tools like bold, italic etc. I can see the ‘add media’ button and the few next to it but none of the usual options below it. Also, some tools like Yoast, and Social warfare are all sort of greyed out and I can’t do anything on them.

    If anyone is able to help with this I’ll happily send over some screen shots.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter amits

    (@amits)

    Found the issue, it was my Social Warfare plugin. They’re a paid plugin and They’ve been pretty bad as of late and created many issues. Looking at alternatives.

    My Social Warfare is all greyed out, too. Yoast is fine though. SW is a good plugin usually, but with a recent update, they had some issues. If anyone finds a fix please let us know!

    FWIW, I did manage to solve my issue with the SW plugin by following the directions on this page: https://warfareplugins.com/contact-us/

    For a greyed out problem, here is what they say:

    ————
    “Please go into the registration settings and click the Unregister Plugin button, then paste in your license key again and save. This should resolve the issue but let us know if that’s not the case.

    If your registration won’t save, try this:

    (1) Go back to the registration screen and paste in the key, but DO NOT click the register button
    (2) Instead, click the Save button at the top
    (3) Go to Plugins > Installed Plugins and let the entire plugins list load
    (4) Go back to the registration tab and your license should be active”
    ————–

    FWIW, my registration wouldn’t save the first time so I hit the back button and started to follow the instructions given but as soon as I refreshed the page it was registered again and the plugin was working.

    Also, from what I can tell, their main problems have been related to upgrading and updating a particular version of the plugin. They screwed up and have sent a bunch of emails, etc. apologizing. The functionality, at least for me, is still as good as it ever was. Just need it to work! Well, it seems to be working for me again now. Maybe this will help someone else, too.

    Thread Starter amits

    (@amits)

    HI Frudoc, I tried that but it didn’t work for me unfortunately. I’ve messaged them and waiting to hear back, in the mean time I’ve installed a free plugin

Viewing 4 replies - 1 through 4 (of 4 total)
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