Missing from Admin Menu

  • Resolved gobike

    (@gobike)


    1 year, 5 months ago

    Multiple issues…

    1/Installed and activated Xplainer, reviewed settings under plug in menu, but cannot access plugin from Admin menu to add and manage FAQ’s (nothing showing for xplainer or Woo faq and nothing under Woocommerce.

    2/ can “Quick Add” from within a product backend, and the FAQ questions show up on the front end, but the answers in all cases are being replaced by the post author bio.

    WordPress theme being used is Divi.

    • This topic was modified 1 year, 5 months ago by gobike.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Optemiz

    (@optemiz)

    @gobike We are sorry for the inconvenience you faced. We have tested it. Generally the issue is not happened with any WordPress theme. We think the issue is for the Divi theme only.

    As we don’t have divi theme in our system to test it. It will be fine if you create any staging for us. We can test the issue for you and solve it.

    Plugin Author Nazrul Islam Nayan

    (@nayanchamp7)

    @gobike

    Hello, We have finally fixed the issue for all the theme(version 1.4.6). We are going to update the ticket status as resolved now.

    If you face any issue later, Please create a new ticket. We will try our best to help you.

Viewing 2 replies - 1 through 2 (of 2 total)
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