Missing identifiers [gtin, mpn, brand] of Google Shopping Feed

Hi sokutattoo,

Thanks for using our plugin and reaching out to us. Sorry to hear that Google started disapproving of your products due to missing identifiers. Unfortunately Google is pretty strict about this, when Google believes your products should have a GTIN (Google has its own GTIN database so they can tell) and you cannot provide such a GTIN they will disapprove of your products. We have written a lengthy blog post about it that I advise you read: https://adtribes.io/i-need-help-with-my-gtins/

It definitely isn’t easy to “fool” Google into believing you do have unique identifiers but you could try putting your SKU into the g:mpn field but then please also make sure that your g:brand field is filled for your products. No guarantee whatsoever if Google will then start approving your products again but it’s worth the try.

All the best,
Eva

Hi Eva, thanks for your reply, so the best way that I should buy GTIN for my products.

Meanwhile, i checked if i need to fill the GTIN and brand with your plugin, i should upgrade to the premium version

May I ask you the premium version cost is the lifetime or per year?

Wait for your reply soon, thank you.

Cheers
Trey

Hi Trey,

There is no need to upgrade to the paid version of our plugin. You can also create WooCommerce attributes yourselves for the brand and GTIN fields which you can then map to Google’s required fields using our plugin.

This WooCommerce help page explains how to add new attributes to your store:
https://docs.woocommerce.com/document/managing-product-taxonomies/

Should you decide to go for the paid version of our plugin anyhow then this is a lifelong license. For further questions regarding the paid version of our plugin please reach out to support@adtribes.io as we are not allowed (WordPress guidelines) to discuss those on this forum.

All the best,
Eva

Hi Eva, thanks for your explain, today I have added the brand and GTIN in my woocommerce, also map the field with your plug, whether check the update feed works?

absolutely, will purchase your premium version, when begin to make Facebook ads, thank you.

Cheers
Trey

Hi sokutattoo,

You can open the feed you created in your browser and check if the brand and GTIN’s are in?

We can also do this for you of course. If you want us to have a look then please provide us with the plugin’s debug.log. Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/

Best,
Eva

Hi Eva, thanks for your so quick reply, yes, I open the feed to check, it showed brand and GTIN in it in one product, just test it, if this revised product in update feed can pass, then I will revise all my products, thank you again.

Cheers
Trey

Perfect! Let me know if things work out or when you need more help.

Have a great weekend,
Eva

Hi Eva, this way worked well for the simple, but it can not add Gtin and Mpn in variable products in woommerence attribute, can you help to check how to resolve this? thank you.

Cheers
Trey

Hi Trey,

That is an issue with WooCommerce indeed, you can add attributes to simple and variable products but when you want those new attributes to show on your variations product edit pages and fill in values per variation and create just one field mapping for both simple and variations products then that won’t work. Unfortunately that is just the way WooCommerce out-of-the-box is set-up.

That is why we have created this (paid) feature:
https://adtribes.io/add-gtin-mpn-upc-ean-product-condition-optimised-title-and-brand-attributes/

Just reach out to support@adtribes.io when you want to know more about this feature or consider upgrading.

All the best,
Eva

Hi Eva, Thanks for your explain, yes, I will purchase the premium version this week.

Eva, one more question, when using your premium version to add Gtin and brand, which position will they appeal in product listing? same position as SKU number?

Please check it, wait for your feedback, thank you.

Cheers
Trey

Hi Trey,

I am not entirely sure if I understand your question correctly. The extra fields, such as the GTIN and Brand, will only show on the product edit pages so you can use them for your product feeds. The values of those extra fields will not show on your website.

All about this feature and where the extra fields will show on your product edit pages can be found here: https://adtribes.io/add-gtin-mpn-upc-ean-product-condition-optimised-title-and-brand-attributes/?cn-reloaded=1

Hope this answers your question?

All the best,
Eva

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.

Do not hesitate to reach out to us again whenever you need our help.

All the best,
Eva

Hi,

Maybe that’s still relevant for anyone!

I had a similar problem in the plugin: https://woocommerce.com/products/google-product-feed/

In the plugin-settings I could not select the correct Metafield of the product gtin value.

Here is the code (insert into functions.php) that automatically sets the GTIN value in the Shoppingfeed:

——
// GTIN Field for Product feed
function lw_woocommerce_gpf_add_gtin( $elements, $product_id, $variation_id = null ) {
if ( ! is_null( $variation_id ) ) {
$id = $variation_id;
} else {
$id = $product_id;
}
$product = wc_get_product( $id );
$gtin = $product->get_meta( ‘_ts_gtin’ );
if ( ! empty( $gtin ) ) {
$elements[‘gtin’] = array( $gtin );
}
return $elements;
}
add_filter( ‘woocommerce_gpf_elements’, ‘lw_woocommerce_gpf_add_gtin’, 11, 3 );
——–