Missing Images

  • Resolved Joey Jordan

    (@loganzen)


    5 years, 8 months ago

    I have added a lot of images on my site, but some have disappeared, in my media library in the back end images are greyed out and done’t show unless I click edit but then the thumbnail is broken. The effectred image is not on th ewebsite. However if I deactivate Woocommerce the media library images return.
    I am using the latest versions of Storefront, WooCommerce and WordPress.

    Please advise How I rectify this issue.
    The Image permissions are correct also and I have tried fix media plugins to no avail

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    Can you please paste a copy of your System Status report into your reply back as it will help us see what you’ve got installed on your site. Also, if you switched themes please know it can take a while to regenerate all the thumbnails on your site. You can try clicking the ‘Regenerate Thumbnails’ button in WooCommerce > Status > Tools if your product images aren’t displaying correctly.

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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