Missing items is search results

  • Resolved scruffy1

    (@scruffy1)


    3 years ago

    Hi,

    I love this plugin and have been using it for a while. However, I noticed today some results appear to be omitted. I am not sure how to fix this.

    I have cleared cache and re-indexed tables.

    Any advice is most welcome.

    Thanks,
    Tracey

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    Hi,

    Can you please give me more details here? Maybe the link to your search form with some examples of search queries?

    Regards

    Thread Starter scruffy1

    (@scruffy1)

    Hi,

    Here is a link for the search for ‘brother’ note the search box only shows 5 items however the actual search results page shows more items.

    https://www.xenaknits.com/?s=Brother&product_cat=0&post_type=product

    The problem is the search box should show a longer list like it used to do. It just appears to show the recent 5 items

    thanks Tracey

    • This reply was modified 3 years ago by scruffy1.
    Plugin Author ILLID

    (@mihail-barinov)

    Please open the plugin settings page -> ‘Search results’ tab and look on ‘Max number of results’ option.

    Thread Starter scruffy1

    (@scruffy1)

    The max number of results is set to 30 and always has been.

    Hi,

    any update on this?

    I have the same issues and I did a deeper analysis before writing you.

    Max products are correct wrt the total published product.

    Some products are missing from the search if the user is not logged in. You can also dbl check on your own using the following link: https://boxandpaper.com/it/archivio/

    Following products are missing by typing the number:

    Submariner Date 16610
    Submariner Date 16610 LV
    Submariner 5513
    Oyster Perpetual 3130
    Explorer II 1655
    Gmt-Master 16750
    Daytona 16523
    Daytona 16528
    Daytona 116523
    Datejust 1625
    Air King 14000

    I also checked the attributes and meta posts on DB, all seems fine to me.
    You can compare with 116610 for example.`

    Plugin Author ILLID

    (@mihail-barinov)

    Fixed in the latest plugin version.

    Thread Starter scruffy1

    (@scruffy1)

    Hi

    Unfortunately, on my website, it is still only showing 5 items and missing lots of others off the list.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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