Missing Legacy Ticker

  • Resolved tazcrzy

    (@tazcrzy)


    1 year, 2 months ago

    I’ve had your legacy ticker running for the last two years on each page of the website including the home page, all of the sudden it has disappeared. I have tried inspecting through Chrome and I see the details – but no ticker. Can you please assist?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Since the ticker was running on every page, I’m assuming you had embedded code in either the parent or child theme you are running on your site? Did you recently update either of these?

    My guess is that whichever template file the ticker was embedded on has been overwritten and it no longer exists. Where was the ticker running on your site?

    It’s possible it was also added with a widget in a widget area that displayed on every page. If this is the case, check to see if the widget was removed from the widget area.

    Thread Starter tazcrzy

    (@tazcrzy)

    Thank you for your quick response. I discovered it was another plugin causing a conflict with Ditty and it has now been resolved.

    Plugin Author metaphorcreations

    (@metaphorcreations)

    No problem, thanks for the update! If you have time, can you let me know what the plugin was and if you know what the conflict was?

    Thanks!

    Thread Starter tazcrzy

    (@tazcrzy)

    The plugin is Header Footer Post Injections. With the update to version 3.2.6 the creator added a switch, which is off by default, that needs to be turned on if you are using php in the header.

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Thanks for the info! That’s good to know!

Viewing 5 replies - 1 through 5 (of 5 total)
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