Missing menu items from Appearance > Customize section, able to see only

  • Resolved minjardev

    (@minjardev)


    7 years, 9 months ago

    Hi All,

    We regularly use the Customization menu under “Appearance” on the dashboard.

    For our site, the menu items are missing. When we go to Appearance > Customize, we’re able to see only Widgets section and not able to see any other options. Can anyone help us to resolve this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    Thread Starter minjardev

    (@minjardev)

    Thanks, Steve. This is multisite and it’s happening for only one site among others. So, you mean we need to disable plugins which are enabled for this particular site and enable them one by one to see the issue?

    Thread Starter minjardev

    (@minjardev)

    We’ve disabled below plugins completely for that site and checked it, Still issue persist. Activated the plugins again.

    Anti-Malware Security and Brute-Force Firewall
    Bad Behavior
    Cleanup Duplicate Meta
    Easy Updates Manager
    Gravity Forms
    Sucuri Security – Auditing, Malware Scanner and Hardening
    UpdraftPlus – Backup/Restore
    Wordfence Security
    WP Maintenance Mode
    Yoast SEO

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Multisite is above my pay grade — I’m moving this to the “networking wordpress” section.

    Thread Starter minjardev

    (@minjardev)

    This was fixed, after updating Divi theme.

Viewing 5 replies - 1 through 5 (of 5 total)
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