Missing Meta description

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with the description field.

You probably have your description mapped like this currently:
https://www.dropbox.com/s/wws4wrelgw52s9w/normal-description.png?dl=0

You can try switching the mapping to this when you have your descriptions saved in the short description field instead of the normal description field:
https://www.dropbox.com/s/fcvkquvmo5plm0k/short2-description.png?dl=0

Hope this helps?

Could you please explain me the exact cause of not showing the product description in my feed. And after I switch the mapping do I need to re submit the feed or is it synced automatically?

This is not the case with all the products. Only for some products, the product description is not showing up.

Hi,

You did not reply to our previous post. Did you try to change the field mapping to “short description” instead of “description”?

When you made configuration changes to your feed and set a refresh interval the feed will automatically update on the intervals. As for Google you will also have to set a fetch schedule in your merchant center so Google also automatically retrieves the updated feed.

See paragraph 7 of this tutorial and on:
https://adtribes.io/setting-up-your-first-google-shopping-product-feed/

I tried changing the product description to product short description. But still the issue persists.Please help

Are you sure all your products either have a description or short description filled in on the product edit pages?

One of the products that I checked has product short description:
“78% Polyester?22% Spandex
Lining: 89% Polyester 11% Spandex”

Is there a specific character limit. Or is it that the description is too short?

So did you map the g:description field to the “product short description” attribute? Like this?

https://www.dropbox.com/s/mco65z507lwxv22/prod-short-description.png?dl=0

Yes, I had mapped g:description field to the product short description, the issue was not resolved even after I refreshed the feed manually. But ttoday when I hcecked , it got resolved automatically and I’m not able to make it out how its resolved.
Thanks for the support ??

Thats good to hear, thanks for the heads-up!