missing order

  • Resolved crystalpayton

    (@crystalpayton)


    3 years ago

    Order payment came through bank account but no order is recorded in woocommerce

    The page I need help with: [log in to see the link]

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  • Hi @crystalpayton!

    To know more about your setup and to further check into this, kindly provide us the following:

    • Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

      • Thanks!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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