Missing “Pay Later Messaging”

  • Resolved aculine

    (@aculine)


    2 years, 1 month ago

    Hello support, despite having enabled all the options, in every part of the site (product page, cart, mini-cart, checkout), I can’t get the Pay Later message displayed. The Pay in three installments button is visible and functional, but not the sentence with the amount of the individual installments.
    I’ve disabled all plugins (except Woocommerce and Paypal) and tested with the Storefront theme, but nothing.

    Can I make some more check?
    There are a shortcode, filter or function to be try?

    Thanks, Luca

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @aculine,

    Besides the Pay Later messaging settings, nothing else must be done to have the messaging displayed. Only the store currency has to match your PayPal account currency, as far as I am aware.
    But the Pay Later messaging may not display under certain circumstances relating to your PayPal account. So I suggest first connecting a PayPal sandbox account to rule out an eventual problem with your account: https://woocommerce.com/document/woocommerce-paypal-payments/#testing-in-sandbox
    If it works with a sandbox account, then the PayPal merchant support would be your best contact to clarify what’s needed for the messaging to appear with your account.
    If the messaging still does not load with a sandbox account connected, we are interested in a link to your site or better, a copy of your WooCommerce system report.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the above information helped you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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