MIssing Payment Key works only on Chrome

  • For some reason I get the message (YOU ARE MISSING THE PAYMENT KEY TO VIEW THIS DONATION RECEIPT.) on Every other browser but Chrome

    i have excluded the pages from cache as well as used the native php session plugins — super weird, any ideas/

    The page I need help with: [log in to see the link]

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi

    It seems you reviewed other tickets in this forum that are related to this issue already, but just want to confirm that you saw all the most common items that resolve this issue:

    This issue is generally related to one of the following:

    1) Caching — as you mentioned — is the most common. I’d triple check also with your host to make sure there’s no server-side caching on that page

    2) Sessions — WordPress default sessions sometimes don’t work well with certain hosts. There’s two main ways to set your site to have more reliable sessions with Give:
    a. Set this in your wp-config.php file: define( ‘GIVE_USE_PHP_SESSIONS’ , false);
    b. Try using this free plugin which switches your site to use native PHP Sessions instead: https://www.ads-software.com/plugins/wp-native-php-sessions/

    Note that you MUST exclude all caching (plugins and server-side) for it to work correctly. Next try either 2a or 2b, not BOTH.

    Let me know. Thanks!

Viewing 1 replies (of 1 total)
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