Missing people from Donor List

  • Resolved vanweb

    (@vanweb)


    10 years, 2 months ago

    I am in Canada and every time I use the donate form my donation record shows up in the Donor list BUT my clint is in Bermuda and they have tried 6 times from different browsers / computers / credit cards and I do not see them in the donor list even though they do get the confirmation email from Authorize.net and they get the message “This transaction has been approved” on the donation form on the wordpress site. HELP!

    Site is: https://www.tfc.bm the donation form uses HTTPS

    https://www.ads-software.com/plugins/wp-donate/

Viewing 1 replies (of 1 total)
  • Plugin Author ketanajani

    (@ketanajani)

    Hello Vanweb,

    Thank you for using this plugin.

    Sorry for late reply. About listing of donors at admin area there should be no difference because there are no code placed to restrict listing country wise. The code place to show list is very simple without any conditions so there must be some other problems.

    If you like then I can try to resolve the issue on behalf of you and most importantly if you can provide me project details.

    If you still facing the same problme then please reach at me with details here https://www.webconfines.com/contact-us/

    Thanks,
    Ketan

Viewing 1 replies (of 1 total)
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