Missing “product data” for a specific user

  • Resolved scandmark18

    (@scandmark18)


    3 years, 4 months ago

    I have an odd issue. One Admin account cannot edit Product Data in woocommerce products. All other admin accounts have that option. This issue is recent as the admin was able to edit product data recently. I’ve purged all cache and logged out/in. Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter scandmark18

    (@scandmark18)

    Built with Divi theme

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi @scandmark18 ??

    Oh, that’s strange that only happens to that specific admin account.

    To to help you to troubleshoot this issue, please share the following WooCommerce logs:

    • System Status: found under WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Error log: found under WooCommerce > System Status > Logs

    Thank you!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Missing “product data” for a specific user’ is closed to new replies.