Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @leslieannetd,

    We hope this issue will be addressed in the next update: https://github.com/woocommerce/woocommerce-paypal-payments/issues/530
    For the moment, the only workaround we see is having the user perform the Checkout from the “Pay for order” page while being logged in to a WordPress account as this error only appears to occur for guest users.

    Kind regards,
    Niklas

    Thread Starter leslieannetd

    (@leslieannetd)

    Hi @niklasinpsyde thank you for this.

    This issue is for manual orders that we created in woocommerce which the customers try to pay with the credit card.We will try the temporary workaround for this, when will be the next update?

    Thanks again!

    Thread Starter leslieannetd

    (@leslieannetd)

    Hi @niklasinpsyde can you let us know when will be the next update with a fix on this issue?

    Thank you!

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @leslieannetd,

    This issue is still being worked on, but we expect a fix with the 1.8.1 update scheduled as a pre-release within the next week.
    A pull request with a potential fix will be linked to the mentioned GitHub issue when it’s ready.
    There is another issue that can affect guest users when making a PayPal payment on the Pay for order page. But both of these will be addressed in the same update.

    Kind regards,
    Niklas

    Thread Starter leslieannetd

    (@leslieannetd)

    Thank you @niklasinpsyde

    I can see you released a new update 14hrs ago, this doesn’t have the fix for this issue?

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @leslieannetd,

    the issue mentioned in the last update from Niklas is still being worked and should the fix should be included in our next release. I advise you to follow the GitHub thread for the latest updates and release timing. If the issue is still not resolved when this is released, please open a new thread, because we will mark this as resolved, since the issue is being handled in the mentioned GitHub thread and no update will follow here.

    Don’t hesitate to open a new thread if you believe you are encountering other issues.

    Kind regards,
    Joost

Viewing 6 replies - 1 through 6 (of 6 total)
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