• Resolved wpdp

    (@wpdp)


    Good morning,

    we are currently experiencing an issue with missing the search bar on our website.

    The problem occurred after the Max Mega Menu was transferred from a regular menu to your Plugin Elementor Header & Footer Builder with a shortcode.

    Plugin with shortcode: https://ibb.co/wzszkpc

    For reference, the menu currently looks like this:
    https://ibb.co/x7BWt0Q

    And we want the menu to look like this:
    https://ibb.co/PGTyKWQ

    Hope you can help us and thanks in advance.

    Best regards,
    Tobi

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter wpdp

    (@wpdp)

    Anyone who can help us out with this?

    Umar

    (@bsfumar)

    Hello Tobi,

    Thank you for your kind patience and co-operation. Sorry for the delay in replying to you here.

    Perhaps I am missing something here, but the menu seems fine as the URL you have shared is showing this menu:
    https://d.pr/i/JQCwmo

    It seems you might have found the way for the menu OR something. However, regarding search bar let me know if you have removed OR still facing an issue with the same on your site because of it is still not appearing here on my side.

    Let me know if still you are working on your site OR something. So that I can have the updates before going further.

    Kind regards,
    Umar

    Thread Starter wpdp

    (@wpdp)

    Hello Umar,

    thanks a lot for your reply.
    I think there’s a little bit of an misunderstanding here.
    The menu is fine except for the search bar which is missing.

    We want the search bar to be included in the menu like in this screenshot: https://ibb.co/PGTyKWQ

    The search bar is disappearing when the menu is integrated with a shortcode.
    What can we do so the search bar appears in the menu while being integrated as a shortcode?

    Best regards,
    Tobi

    Umar

    (@bsfumar)

    Hi Tobi,

    It seems something is going wrong. We need to check the settings from the back-end if you allow us and test by login into your site to troubleshoot further things from our end. I will discuss this with our developer also if needed after that.

    If you need help with this, don’t hesitate to open a new ticket. Kindly visit the following link and fill out the contact form with detailed information. Here is the link:
    https://www.ads-software.com/support/topic/read-this-first-31/

    Thank you,
    Umar

    Thread Starter wpdp

    (@wpdp)

    Thank you, I will do that.

    Best regards.

    Umar

    (@bsfumar)

    Always welcome @wpdp ??

    Regards,
    Umar

    Hello @wpdp ,

    I am marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

    Feel free to reply or open up a new issue thread if you still face any problems.

    Kind regards,
    Umar

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Marking the thread as Resolved.

    Kind regards,
    Herman ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Missing search bar with Pressville Theme and Max Mega Menu’ is closed to new replies.