Missing shipping Address

The issue seems with Paypal plugin https://staging.antlots.com/checkout

` WordPress Environment

WordPress address (URL): https://staging.antlots.com<br>Site address (URL): https://staging.antlots.com<br>WC Version: 8.5.2<br>REST API Version: ? 8.5.2<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 8.1.27<br>PHP Post Max Size: 512 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 7500<br>cURL Version: 8.1.2<br>OpenSSL/1.1.1t-fips

SUHOSIN Installed: –<br>MySQL Version: 10.6.16-MariaDB-log<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.5.2<br>WC Database Prefix: bd_<br>Total Database Size: 38.63MB<br>Database Data Size: 25.67MB<br>Database Index Size: 12.96MB<br>bd_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB<br>bd_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>bd_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>bd_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>bd_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>bd_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>bd_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>bd_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>bd_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>bd_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>bd_woocommerce_shipping_zone_methods: 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attachment: 1959<br>cms_block: 22<br>custom_css: 1<br>nav_menu_item: 102<br>page: 27<br>portfolio: 9<br>post: 11<br>product: 697<br>product_variation: 521<br>revision: 523<br>shop_order: 1<br>woodmart_sidebar: 1<br>woodmart_size_guide: 5<br>wpcf7_contact_form: 2 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (5)

Envato Market: by Envato – 2.0.11<br>WPBakery Page Builder: by Michael M - WPBakery.com – 7.4<br>Slider Revolution: by ThemePunch – 6.6.20<br>WooCommerce: by Automattic – 8.5.2<br>Woodmart Core: by – 1.0.42 Inactive Plugins (15)

Advanced Local Pickup for WooCommerce: by zorem – 1.6.2<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.0<br>Contact Form 7: by Takayuki Miyoshi – 5.8.7<br>Dokan: by weDevs – 3.9.8<br>Leo Product Recommendations for WooCommerce: by Md Hasanuzzaman – 2.6.4<br>Loco Translate: by Tim Whitlock – 2.6.6<br>Product Import Export for WooCommerce: by WebToffee – 2.4.0<br>Real-Time Find and Replace: by Marios Alexandrou – 4.0.3<br>UPC/EAN codes importer/generator - (basic): by UkrSolution – 2.0.0<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.30<br>WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.7.7<br>WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.6.5<br>WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.11.3<br>WooCommerce PayPal Payments: by WooCommerce – 2.5.3<br>Woo Discount Rules: by Flycart – 2.6.2 Must Use Plugins (1)

StackCache: by Stack CP – Settings

API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #7 - /shop/<br>Cart: #14471 - /cart/<br>Checkout: #14502 - /checkout/<br>My account: #10 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: https://xtemos.com<br>Child Theme: ?<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 7.4.3<br>Parent Theme Author URL: https://themeforest.net/user/xtemos<br>WooCommerce Support: ? Templates

Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-07 16:07:52 +00:00<br>Options: ?<br>Notes: 102<br>Onboarding: - Action Scheduler

Complete: 1,290<br>Oldest: 2024-01-07 15:56:14 +0000<br>Newest: 2024-02-07 15:41:30 +0000

Failed: 2<br>Oldest: 2023-06-23 16:36:35 +0000<br>Newest: 2024-02-01 18:31:07 +0000

Pending: 2<br>Oldest: 2024-02-07 15:40:45 +0000<br>Newest: 2024-02-07 17:33:38 +0000 Status report information

Generated at: 2024-02-07 15:41:31 +00:00<br>`

I did it thrice, can you please give other solution or let me know if you guys don’t have any other solution?

Hello humartw,

Thank you for contacting WooCommerce support.

I understand you are encountering an issue at checkout with the message “MISSING_SHIPPING_ADDRESS The shipping address is required when shipping_preference=SET_PROVIDED_ADDRESS” appearing for some countries.

To investigate this further, I’d like to perform a test checkout on your site. Could you please provide a sample address from one of the countries where this issue is occurring? This will allow me to replicate the problem and see what might be going wrong.

Additionally, to facilitate this test, could you please enable ‘Check Payments’ on your site? You can do this by following the instructions provided here:?https://woo.com/document/cheque/.

Enabling this option will allow me to verify the checkout process without needing to complete a transaction.

Once we’ve confirmed that the checkout is functioning correctly with ‘Check Payments,’ we’ll be in a better position to troubleshoot any issues that may be arising with PayPal or other specific payment methods.

Please let me know when these adjustments have been made, or if you require any further assistance in doing so. I’m here to help ensure your checkout process is smooth and error-free for all your customers.

Have a great day!

Best regards.

Howdy ??

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!

I had this problem and it turned out it had to do with MyParcel. The MyParcel WooCommcerce plugin has an option to use “MyParcel address fields”. When I turned that option off, the address field was visibile once more.

Hey, @jasperpress!

Thank you for sharing the solution here and contributing to the WooCommerce Community. This might help other users in the future.

Please let us know if there’s anything else we can do to help or if you have any questions.

Have a wonderful day!