Missing shipping address when pickup at store is selected
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Hi,
I have installed the latest version of your plugin (2.0.2) for a website of a customer of mine. On the checkout page, if I choose “Pickup at store” as shipping method, I can complete the payment with credit card (using “Advanced Card Processing” as payment method), but when payment is done, I am bounced back to the checkout message and the following message appears: MISSING_SHIPPING_ADDRESS
This is the site where the problem happens: [ redundant link removed ]
This is the report status:
What am I doing wrong?` ### WordPress Environment ### WordPress address (URL): https://www.waltercalzature.it Site address (URL): https://www.waltercalzature.it WC Version: 7.1.1 REST API Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 7.1.1 WC Blocks Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 8.7.6 Action Scheduler Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 3.5.2 Log Directory Writable: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> WP Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img> 6.0.1 - è disponibile una versione più recente di WordPress (6.1.1) WP Multisite: – WP 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by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6 WP All Export Pro: by Soflyy – 1.8.0 WP Mail SMTP: by WPForms – 3.5.2 WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5 Redirection for Contact Form 7: by Qube One – 2.7.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 ### Inactive Plugins (28) ### Classic Widgets: by WordPress Contributors – 0.3 Corrispettivi per WooCommerce: by laboratorio d'Avanguardia – 0.4 Debug Bar: by wordpressdotorg – 1.1.3 Debug Bar Actions and Filters Addon: by Subharanjan – 1.5.4 Debug Bar Rewrite Rules: by Oleg Butuzov – 0.6.3 Duplicate Page: by mndpsingh287 – 4.4.9 Export customers list csv for WooCommerce, WordPress users csv, export Guest customer list: by PI Websolution – 2.0.69 Gift Cards For WooCommerce Pro: by WP Swings – 3.5.1 MC4WP: Mailchimp for WordPress: by ibericode – 4.7.5 Members: by MemberPress – 3.1.6 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3 Remove admin menus by roles: by InfoD74 – 1.35 Smush: by WPMU DEV – 3.8.8 Ultimate Gift Cards For WooCommerce: by WP Swings – 2.4.1 Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9 W3 Total Cache: by BoldGrid – 2.1.6 WooCommerce AJAX Products Filter: by BeRocket – 3.1.3.3 WooCommerce Email Test: by RaiserWeb – 1.2.2 WooCommerce Remove All Products: by Gabriel Reguly – 1.0.6 WP All Export: by Soflyy – 1.3.7 WP All Export - User Add-On: by Soflyy – 1.0.0 WP All Import - ACF Add-On: by Soflyy – 3.3.7 WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.0.6 WP All Import Pro: by Soflyy – 4.5.5 WP Bulk Delete: by Xylus Themes – 1.1.3 WP Mail SMTP Pro: by WPForms – 3.3.0 YITH WooCommerce Gift Cards: by YITH – 2.0.0 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 ### Must Use Plugins (1) ### Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.11 ### Settings ### API Enabled: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #5 - /scarpe/ Carrello: #6 - /cart/ Cassa: #7 - /checkout/ Il mio account: #8 - /my-account/ Termini e condizioni: #631 - /condizioni-e-guida-allacquisto/ ### Theme ### Name: Ground Version: 1.0.0 Author URL: https://www.fabioquarantini.com Child Theme: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img> – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> ### Templates ### Overrides: waltercalzature/woocommerce/archive-product.php waltercalzature/woocommerce/auth/form-login.php versione 3.4.0 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/cart/cart-shipping.php waltercalzature/woocommerce/cart/cart-totals.php waltercalzature/woocommerce/cart/cart.php versione 3.5.0 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/cart/mini-cart.php versione 3.5.0 è obsoleta. La versione attuale è 5.2.0 waltercalzature/woocommerce/cart/proceed-to-checkout-button.php versione 2.4.0 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/cart/shipping-calculator.php versione 3.5.0 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/checkout/form-billing.php waltercalzature/woocommerce/checkout/form-checkout.php waltercalzature/woocommerce/checkout/form-login.php waltercalzature/woocommerce/checkout/form-shipping.php waltercalzature/woocommerce/checkout/payment.php versione 3.5.3 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/checkout/review-order.php versione 3.3.0 è obsoleta. La versione attuale è 5.2.0 waltercalzature/woocommerce/content-product.php versione 3.4.0 è obsoleta. La versione attuale è 3.6.0 waltercalzature/woocommerce/content-product_cat.php versione 2.6.1 è obsoleta. La versione attuale è 4.7.0 waltercalzature/woocommerce/content-single-product.php versione 3.4.0 è obsoleta. La versione attuale è 3.6.0 waltercalzature/woocommerce/emails/customer-new-account.php versione 3.7.0 è obsoleta. La versione attuale è 6.0.0 waltercalzature/woocommerce/emails/email-addresses.php versione 3.5.4 è obsoleta. La versione attuale è 5.6.0 waltercalzature/woocommerce/emails/email-customer-details.php waltercalzature/woocommerce/emails/email-header.php versione 2.4.0 è obsoleta. La versione attuale è 4.0.0 waltercalzature/woocommerce/emails/email-order-details.php versione 3.3.1 è obsoleta. La versione attuale è 3.7.0 waltercalzature/woocommerce/emails/email-styles.php versione 3.3.0 è obsoleta. La versione attuale è 4.0.0 waltercalzature/woocommerce/global/form-login.php versione 3.6.0 è obsoleta. La versione attuale è 7.1.0 waltercalzature/woocommerce/global/wrapper-end.php waltercalzature/woocommerce/global/wrapper-start.php waltercalzature/woocommerce/loop/loop-end.php waltercalzature/woocommerce/loop/loop-start.php waltercalzature/woocommerce/loop/orderby.php waltercalzature/woocommerce/loop/price.php waltercalzature/woocommerce/loop/sale-flash.php waltercalzature/woocommerce/myaccount/form-login.php versione 3.6.0 è obsoleta. La versione attuale è 7.0.1 waltercalzature/woocommerce/myaccount/my-account.php waltercalzature/woocommerce/myaccount/navigation.php waltercalzature/woocommerce/notices/error.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0 waltercalzature/woocommerce/notices/notice.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0 waltercalzature/woocommerce/notices/success.php versione 3.5.0 è obsoleta. La versione attuale è 3.9.0 waltercalzature/woocommerce/single-product/add-to-cart/variable.php versione 3.5.5 è obsoleta. La versione attuale è 6.1.0 waltercalzature/woocommerce/single-product/product-image.php waltercalzature/woocommerce/single-product/related.php versione 3.0.0 è obsoleta. La versione attuale è 3.9.0 waltercalzature/woocommerce/single-product/tabs/tabs.php versione 2.4.0 è obsoleta. La versione attuale è 3.8.0 waltercalzature/woocommerce/single-product/up-sells.php waltercalzature/woocommerce/single-product.php waltercalzature/woocommerce/content-product_cat.php versione 2.6.1 è obsoleta. La versione attuale è 4.7.0 Outdated Templates: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/274c.svg"></img> Scopri come aggiornare ### Klarna Payments Request Log ### 2023-02-09 13:53:33: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"20f2a61b-863f-4728-94fb-64646cac2234\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-09 13:52:58: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"a2f6dfd1-4fb5-46d5-a161-bc5ad35475f7\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-10-24 11:52:52: KP Update Session Response code: 404 Response message: {"headers":[],"body":"{\n \"error_code\" : \"NOT_FOUND\",\n \"error_messages\" : [ \"Invalid session id\" ],\n \"correlation_id\" : \"d6277caf-d3aa-48f5-aa36-2d88f6c1198b\"\n}","response":{"code":404,"message":"Not Found"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-27 16:34:05: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"b70b39cd-b425-47d8-8830-bdd70ac923a7\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-27 16:32:36: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"3f306f46-2e71-43ab-b630-700ee787590e\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-27 16:31:50: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"9f76d6a3-1ffc-49d6-b87e-6f0435c6e90c\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-27 16:31:05: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"ac45d80c-9c49-4f2b-8b31-eb0b89a47404\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-21 18:07:17: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"b697503f-0bd9-49fc-98ad-ff9a06ae6364\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-21 18:06:09: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"9a916712-fb9b-47d7-bc8b-07ee21c2f822\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-14 21:21:21: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"fd75dd0d-e0a8-4ce6-9061-3ba699cc0339\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-12 09:14:13: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"d29e02c1-c2be-4cdc-a297-f1ff25673d7f\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-11 06:45:56: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"0607ca8f-87c2-4772-9677-c9c27cd776a3\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-11 06:45:21: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"fe13d46b-bab6-4aca-9b8d-b7947db45386\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-04 19:53:38: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"d320fdcf-03da-4070-84d6-1822b064ae2d\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2022-09-04 19:52:13: KP Place Order Response code: 409 Response message: {"headers":[],"body":"{\n \"error_code\" : \"BAD_VALUE\",\n \"error_messages\" : [ \"Not matching fields: [order_amount order_lines[1].total_amount]\" ],\n \"correlation_id\" : \"3a0159d7-8fa8-4ca4-9b96-411a4a3ff601\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: ### Klarna Countries ### Production Countries: IT Test Countries: No countries selected ### WooCommerce PayPal Payments ### Onboarded: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Shop country code: IT WooCommerce currency supported: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Advanced Card Processing available in country: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Pay Later messaging available in country: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Webhook status: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Vault enabled: – Logging enabled: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Reference Transactions: – Used PayPal Checkout plugin: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Next scheduled: 2023-02-17 08:18:10 +01:00 Options: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Notes: 79 Onboarding: completed ### Action Scheduler ### Canceled: 21 Oldest: 2023-01-19 19:32:54 +0100 Newest: 2023-02-13 12:29:34 +0100 Complete: 106.826 Oldest: 2023-01-17 15:57:06 +0100 Newest: 2023-02-16 17:37:52 +0100 Failed: 186 Oldest: 2021-08-06 21:17:39 +0200 Newest: 2023-01-13 09:54:23 +0100 Pending: 1 Oldest: 2023-02-17 10:03:11 +0100 Newest: 2023-02-17 10:03:11 +0100 ### Status report information ### Generated at: 2023-02-16 17:41:12 +01:00 `Regards,
AndreaThe page I need help with: [log in to see the link]
Viewing 2 replies - 1 through 2 (of 2 total)
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Hi Niklas,
thanks for your answer. The parent container for shipping fields is hidden with a simple CSS rule (“display: none”), which is set when user chooses one of local pickup options. Anyway, I noticed that the field “shipping_address_field_2” doesn’t exist on checkout page. Can be this one the reason of the problem?Regards,
Andrea
Viewing 2 replies - 1 through 2 (of 2 total)
- The topic ‘Missing shipping address when pickup at store is selected’ is closed to new replies.
