Missing social open graph page data in share dialog page

  • Resolved dhiyanesh

    (@dhiyanesh)


    7 years, 12 months ago

    Hello guys,

    This issue is driving me crazy. Whenever I share my posts in social media, the title, description, and thumbnail images are not showing up.

    A ‘VIEW SOURCE’ INSPECTION OF PAGES SHOWS THAT THERE ARE PERFECT OG TAGS ON THE HEADER,which provides information on title, description and image. Sometimes it works just fine, but most often they dont. (https://wagenclub.com/)

    I did everything I could after reading out few forum queries on this, but no improvement at all. Everything appears fine in the page inspection (via view source option. Facebook debugger tool isn’t helpful either, as the open graph cache could not be cleared even if I fetch the pages again and again using it. Only active plugins are Yoast SEO and shareaholic social button. Open graph options is enabled as well.

    Kindly, inspect my site and help me get rid of this annoying issue. Thank you. (https://wagenclub.com/)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dhiyanesh

    (@dhiyanesh)

    Hello guys,

    Maybe I wasn’t clear stating my issue in my previous post here on open graph page data error. Here are few screen shots of my pages. Hope they help better to comprehend my issues.

    Facebook Sharing dialog box looks like this without any details for a page

    Facebook Sharing dialog box looks like this without any details for a page

    Page source data using ‘view source’ option. OG title, descrp, and image tags are intact

    Page source data using 'view source' option

    Using Fb sharing debugger to scrape the page again. The highlighted error message pops up.

    Using Fb sharing debugger to scrape the page again. The highlighted error message pops up.

    For some page links, the new rendition after scraping again is all correct. But when we use the link in fb or in a fb share dialog menu, the correct page data doesn’t appear.

    For some page links, the new rendition after scraping again is all correct. But when we use the link in fb or in a fb share dialog menu, the correct page data doesn't appear.

    This is the same case for google plus sharing as well. What’s weird is that sometimes it works just fine, most other times it doesn’t.

    Kindly help me figure out this issue with my site. It’s holding me back.

    Do let me know if you need any specific info or codes from my site to diagnose the issue.

    Thanks!

    • This reply was modified 7 years, 12 months ago by dhiyanesh.
    • This reply was modified 7 years, 12 months ago by dhiyanesh.
    • This reply was modified 7 years, 12 months ago by dhiyanesh. Reason: Clear explanation
    Plugin Support amboutwe

    (@amboutwe)

    If I go directly to Facebook and share a link to your site, the OpenGraph tags are picked up and the image and information is shared correctly. However, if I use the share button on a post or page, the information is missing and displays as you described.

    As much as we’d love to help, our plugin does not control the output of your share buttons and, therefore, this support forum is not the best place to request assistance. Please contact the Shareaholic support team for further assistance.

    Thread Starter dhiyanesh

    (@dhiyanesh)

    Thank you @amboutwe

Viewing 3 replies - 1 through 3 (of 3 total)
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