Missing Some Articles Section at Admin Docs Dashboard

  • Resolved adam_rachmad

    (@adam_rachmad)


    4 days, 9 hours ago

    Dear

    I have a problem missing some articles section at Admin Docs Dashboard but article section still exist at frontend. Now i can’t directly edit from docs dashboard or i can’t make new articles at missing topic section.

    I have done, update database, reactive plugin, rollback to older version… no luck

    Im use WordPress V6.7.1 & WeDocs 2.1.8

    • This topic was modified 4 days, 9 hours ago by adam_rachmad.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Al Rubyat

    (@rubyat13)

    Hi @adam_rachmad

    The issue you described could be related to a corrupted database entry or a conflict with another plugin/theme. Here are a few steps to resolve it:

    1. Permalink Reset: Go to Settings > Permalinks, and click Save Changes to refresh your permalinks.
    2. Conflict Check: Temporarily deactivate all other plugins except weDocs and switch to a default theme like Twenty Twenty-Three. Check if the issue persists.
    3. Database Repair: Use a plugin like WP-Optimize or WP Repair to repair and optimize your database.

    If the issue continues, please provide temporary admin access so we can investigate further.

    Best regards,

    Thread Starter adam_rachmad

    (@adam_rachmad)

    thanks for u reply

    After few days trying with no luck, I solve this backup full with plug-in BackWPup, delete my entire website, create new clean fresh WordPress installation, restore!

    and magic happend… All my section show up again at my wedocs Admin dashboard!!!

    Plugin Support Al Rubyat

    (@rubyat13)

    Hi @adam_rachmad ,

    We’re glad to hear your weDocs admin dashboard is back in order. If you need further assistance, feel free to reach out anytime.

    Happy documenting!

Viewing 3 replies - 1 through 3 (of 3 total)
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