Missing sub-attribute

  • Hello,

    I defined some Product_detail, and everything worked fine but the problem is, when a Product hasn’t one of the defined Product_detail, I will get Missing sub-attribute error on the google shopping panel and that product is disapproved!

    https://s8.uupload.ir/files/product_details_ga65.jpg

    Please update your plugin and check if the sub-attribute value (Attribute value) was empty, product_details won’t generate.

    Now your plugin output is such as below:

    <g:product_detail>
        <g:section_name>General</g:section_name>
        <g:attribute_name>Style</g:attribute_name>
        <g:attribute_value>Vintage</g:attribute_value>
    </g:product_detail>

<g:product_detail>
        <g:section_name>General</g:section_name>
        <g:attribute_name>Shape</g:attribute_name>
        <g:attribute_value>Round</g:attribute_value>
    </g:product_detail>

<g:product_detail>
        <g:section_name>General</g:section_name>
        <g:attribute_name>Form</g:attribute_name>
        <g:attribute_value></g:attribute_value>
    </g:product_detail>

    But The Output for this product should be as below to prevent disapproving the product:

    <g:product_detail>
        <g:section_name>General</g:section_name>
        <g:attribute_name>Style</g:attribute_name>
        <g:attribute_value>Vintage</g:attribute_value>
    </g:product_detail>

<g:product_detail>
        <g:section_name>General</g:section_name>
        <g:attribute_name>Shape</g:attribute_name>
        <g:attribute_value>Round</g:attribute_value>
    </g:product_detail>

    • This topic was modified 1 year, 5 months ago by azadbakhsh.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. We have just created a test feed ourselves and added a product detail value to just one product. All other products do not have that attribute set nor a value for it. We than add the field mapping for it and reprocess the feed. Only the one product we added the product detail value for is having a g:product_detail in the feed, all others do not. So for us all seems to work as intended.

    1. Are you on the most recent version of our plugin?
    2. How does your field mapping look like for the product_detail field?
    3. We added the attribute on our product edit page and added a value for it. That specific attribute is showing for only one product on the product edit page. How is this for you?
    Thread Starter azadbakhsh

    (@azadbakhsh)

    Hello,

    Please check the below photos:

    As you can see in the below photo, attribute values for the “Shape”, “Theme”, “Subject” & “Construction” are empty.

    https://s8.uupload.ir/files/attribute_value_5cjr.jpg

    Your plugin shouldn’t generate these attributes for this product but did.

    Hence, my product was disapproved! Please check the below photo:

    https://s8.uupload.ir/files/google_error_potx.jpg

    My feed url:

    https://shopipersia.com/wp-content/uploads/woo-product-feed-pro/xml/4feheVlM4mkNkpbcWRK5LoLWMl4zmpvC.xml

    Thanks for the clarification, we have been able to solve the issue at hand and will push it live with the next release of our plugin. Unfortunately I cannot tell you yet when that release will be as we are working on a big performance related release which will take some time to complete and get tested properly.

    Thread Starter azadbakhsh

    (@azadbakhsh)

    Thank you for your message. I am waiting for the next edition of your plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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