Missing tables:

  • Resolved amar2119

    (@amar2119)


    2 years, 6 months ago

    hello any help please ?

    Missing tables: wp_wpmailsmtp_tasks_meta, wp_wpmailsmtp_debug_events

    WP Mail SMTP is using custom database tables for some of its features. In order to work properly, the custom tables should be created, and it seems they are missing. Please try to re-install the WP Mail SMTP plugin. If this issue persists, please contact our support.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @amar2119,

    Thanks for reaching out! It looks like you have experienced a database migration issue.

    To resolve the issue, first load this URL on your site https://your-domain-name.com/wp-admin/options.php.

    Then,
    1) Search for the following string on that page wp_mail_smtp_migration_version and set its value to 1
    2) Search for the following string on that page wp_mail_smtp_debug_events_db_version and set its value to 0

    Make sure to save the changes.

    Finally, when you visit the plugin settings (WP Mail SMTP -> Settings), it will execute those migrations again.

    I hope this helps. Thanks!

    Thread Starter amar2119

    (@amar2119)

    problem soloved thank you
    but i have another question please
    users when they set an order in woocommerce shop they receive an email in spam !
    how can i fixe it ?

    Plugin Support Darshana

    (@darshanaw)

    Hi @amar2119,

    Thanks for getting in touch! Do you use the same WP Mail SMTP authenticated email address to send WooCommerce email notifications from your site?

    You can check and update the “from” address under the WooCommerce -> Settings -> Emails page.

    Further, you can send a test email (WP Mail SMTP -> Tools) to this online tool to check your email deliverability.

    According to the report, you need to adjust your SPF, and DKIM records.

    I hope this helps. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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