Missing the right Question Position

Dear @giokoykoy,

I would like to extend my apologies for the inconvenience you have encountered. I completely empathize with your situation and understand that you are currently facing some confusion.

If possible, could you kindly provide further clarification regarding the issue you are currently experiencing? It would be greatly appreciated if you could share detailed instructions or even screenshots outlining the problem. This information would greatly assist us in effectively troubleshooting the matter.

Thank you in advance for your cooperation, and I eagerly await your response.

Sincerely,
Sumit

sure, here is 2 screenshots. One from admin and one frontpage. In admin you can see the first questions as has to be. In front page the questions are random. In settings from quiz I have disabled the random questions option.

https://ibb.co/3MsP5Zh
https://ibb.co/HFpMkmV

Please answer as soon as possible because I want to buy an addon (timer) but if the question doesn’t displayed right I am not interest. I am waiting for your response.

Dear @giokoykoy

Can you please share the quiz link with us so I will check and help you to fix the issue.

Regards,
Sumit

sure, here is the link
https://interlead-experts.com/test/

Dear @giokoykoy ,

Thank you for the explanation. There might be two situation on your website due to which you are facing this issue.

Please follow the below-given points for your reference and then check.

1. If you are using any caching plugin I request you to please deactivate it and then check.
2. Please make the that the default settings for the QSM have the Random Questions option disabled from both quiz settings as well as plugin default settings.

Please check below-given screencast link for your reference.

https://app.usebubbles.com/rRvRQEwygPa8X9sVP1PnWc

Once you performed the above given steps please clear the website and browser cache and then check.

Please let me know if you need more help.

Regards,
Sumit

I have do what you suggest above.
Still nothing change.

Dear @giokoykoy

Let me get this checked with our technical team.

I will keep you posted with further updates soon.

Regards,
Sumit

ok thank you. I am waitiing for your response.

Do you have any update?

Dear @giokoykoy

We are still working on this issue. I will keep you posted with further updates soon.

Thank you for your patience and understanding in this matter.

Regards,
Sumit

I found what is the problem. If I remove the 10 question per page, the questions are appeared right. But I need to show them 10 per page.

Dear @giokoykoy ,

It looks like that you did not disabled the caching plugin as requested.

I requested you to please deactivated your website Cache Plugin and then see if it’s still happening.

Also, if it still exists, please provide details on the following question:

1. Screenshot of Quiz & Survey Page (Quiz List)
2. The quiz ID of the quiz that you are having trouble with (the quiz ID can be found at the link of the page when the quiz is edited).

Please check below-given link for your reference.

https://snipboard.io/HapTgz.jpg

3. We need the Page name(s) where all the questions are added (this can be located by clicking on the gear icon next to the Import button).

Please check below-given screencast link for your reference.

https://app.usebubbles.com/vBnroDey3xRk2amN53MiuJ

Thank you for your patience and understanding in this matter.

Looking forward to your reply.

Regards,
Sumit

I have disable it but the problem exist. So i have enable it again.
1. https://snipboard.io/foXZxO.jpg
2. quiz id 1
3. page name= mWtZBi3Y

Dear @giokoykoy ,

Thank you for sharing such informations.

As I check you have shared the quiz page screenshot. We want quizzes list screenshots.

Please check below-given screencast link for your reference.

https://app.usebubbles.com/cdFeBB45kTTCjBFm6YRsuB

If possible please deactivate the caching plugin for sometime till this issue resolved that will help us to fix the issue.

Once the issue is fixed you can activate that plugin again.

Thank you for your patience and understanding in this matter.

Looking forward to your reply.

Regards,
Sumit