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Reply To: Missing theme file on server but cannot access via administrator

lisa — Mon, 16 Jan 2017 16:04:54 +0000

was theme-a completely custom built for your organization or a customized child theme? if yes, then I would recommend getting in touch with the original developer.

is theme-a a child theme of theme-A?

Reply To: Missing theme file on server but cannot access via administrator

elenahopejp — Tue, 17 Jan 2017 05:43:51 +0000

Hello,

Thank you for your reply Lisa!

I am still waiting to hear back from our developer, as I do not know if it was completely custom built or if it is a child theme of theme-A. I don’t think it is a child theme, however.

At this point, I looked into one of our earliest backups, and found two themes: twentyten and twentyeleven, which I thought may have been parent or reference themes. These were also updated when I updated the themes, so I deleted the updated versions and uploaded the old versions that I had. I also formatted the header on stylesheet.css in theme-a, following what was suggested on here https://codex.www.ads-software.com/New_To_WordPress_-_Where_to_Start and was finally able to upload it through the WP administrator. However, theme-A continues to be the theme that appears.

I am waiting to hear back from our developer, but is there anything else that I might be able to do at this point?

Thank you again,
Elena

Reply To: Missing theme file on server but cannot access via administrator

elenahopejp — Wed, 18 Jan 2017 23:57:41 +0000

Issue has been resolved. Our developer sent me the original theme files and I adjusted the header to the following recommended format:

/*
Theme Name: Twenty Thirteen
Theme URI: https://www.ads-software.com/themes/twentythirteen
Author: the WordPress team
Author URI: https://www.ads-software.com/
Description: The 2013 theme for WordPress takes us back to the blog, featuring a full range of post formats, each displayed beautifully in their own unique way. Design details abound, starting with a vibrant color scheme and matching header images, beautiful typography and icons, and a flexible layout that looks great on any device, big or small.
Version: 1.0
License: GNU General Public License v2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

which enabled it to be accepted and installed via the WP administrator. The fact that this did not work with the theme files from my back-up has me scratching my head, however.