• Resolved streetgarm

    (@streetgarm)


    On merchant centre it shows Missing value color and Missing value size for all of my listing. This is despite all my products having these values on the product pages and showing them within the google for woocommerce plugin. Can i please get help making sure these values get synced.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @streetgarm ,

    Could you confirm for us if you have mapped the attributes for your products for Size? We have a few example use cases here and a whole guide on Attribute mapping here.

    Do keep us posted on how the recommended suggestion works out for you.

    Thread Starter streetgarm

    (@streetgarm)

    ive done all that never worked

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @streetgarm,

    Could you please share a screenshot of how these attributes are set up in your store and a screenshot of the errors you see on the dashboard?

    We look forward to reviewing the screenshots and assisting you further.

    Thread Starter streetgarm

    (@streetgarm)

    as you can see products are limited all due to size and or color. ive set it up on google attributes like the guide shows yet its not worked please assit.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @streetgarm ,

    Thanks for the screenshots.

    Could you share a screenshot of the error that shows up when you click the view all products that need attention option, in the dashboard(your screenshot 1)? From your screenshot, it looks like the size/colour attributes are set up correctly. So, I’m wondering if there are other errors with the products besides these attributes.

    Thread Starter streetgarm

    (@streetgarm)

    despite it being set up correctly following guides reconnecting nothing is working all products are limited with these errors i need to add someone to admin who can fix dont mind paying

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @streetgarm

    Thanks for sharing the screenshot. It looks like your account has not yet been approved and is pending review.

    In the meantime, I suggest deleting the color and size attribute rules and Mapping them afresh to see if that helps. Mapping them afresh will force a new sync and should resolve the issue you’re seeing.

    Let us know how that goes. Looking forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)
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