Missing vertical alignment option in footer builder

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  • Hello @tracycoach,

    Thank you for contacting us!

    Can you check if the issue persists in incognito mode or on another browser? Besides this, please check if there are any console errors visible and post them here, it would be helpful to further debug this.

    Also, you’ll have to make sure you are using the new core design of Neve, as per this article https://docs.themeisle.com/article/1388-neve-3-0-core-design.

    Let me know how it goes!

    Thread Starter Tracy

    (@tracycoach)

    Hi Irinel, yes it persists in incognito mode and in Firefox as well as Safari. As per above, I’m using Neve (free) 3.7.5. By ‘console errors’, do you mean errors on the WordPress dashboard? I don’t see any there.

    Please advise,

    thanks,
    Tracy

    • This reply was modified 10 months, 1 week ago by Tracy.
    • This reply was modified 10 months, 1 week ago by Tracy.

    Hello @tracycoach,

    Thank you for the additional checks!

    Did you also make sure you are using the latest core design of the theme, as mentioned in this documentation?

    If the issue persists, please try to share a video with the faulty behavior in the customizer, so we can further debug this.

    Best regards,

    Irinel

Viewing 3 replies - 1 through 3 (of 3 total)
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