Missing video tiles in My Accoun in version > 7.6.3

  • Resolved jurasjo

    (@jurasjo)


    1 month, 3 weeks ago

    It is a separate topic for reporting/tracking the issue, which I have reported in this thread: https://www.ads-software.com/support/topic/preg_replace-passing-null-to-parameter-3-subject/

    I have noticed, that videos are missing from tiles in My Account area. Videos are normally visible for example in catalog and on the course page, but are definitely missing in the My Account.

    It started in LifterLMS 7.7.0 and is still a problem in LifterLMS 7.7.4

    After reverting to the version 7.6.3, everything is in place.

    My site uses:

    PHP: 8.1.29

    WordPress: 6.6.1

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Alexander

    (@alextonio22)

    Hi @jurasjo ,

    Thank you for creating a new thread for this topic. As I mentioned in the other threads, LifterLMS version 7.7.1 was intended to fix the Featured Video issue.

    While it resolved the display problem in the Course Catalog, I can confirm that the video course tiles still do not appear in the My Account or dashboard page.

    To help us investigate further, could you please provide a quick screen recording or steps on how you replicate this issue on your site? This will assist us in identifying the problem.

    Please let us know if there’s anything else we can assist you with.

    All the best,

    Thread Starter jurasjo

    (@jurasjo)

    There is no special steps involved. I simply login as student/user or admin and tiles are missing.

    The div element which should contain proper code is simply empty.

    Screenshot
    Thread Starter jurasjo

    (@jurasjo)

    I have checked the fix, manually replacing code in files using info from this PR: https://github.com/gocodebox/lifterlms/pull/2729

    Looks like it fixes the problem. After new version is released, I will check again and if it “officially” works, then I will close this topic.

    Plugin Support Alexander

    (@alextonio22)

    @jurasjo

    Thank you for keeping us in the loop.

    It’s great to hear that replacing the code using the info from this PR seems to resolve the problem. We’re aiming to release the update today or tomorrow, but I’ll confirm with our product team.

    This pull request appears to resolve the issue with the featured video.

    Please let us know if you still encounter the issue once the update is released.

    All the best,

    Thread Starter jurasjo

    (@jurasjo)

    The issue is fixed. Thanks

    Plugin Support Alexander

    (@alextonio22)

    @jurasjo

    Thank you for letting us know that the issue is fixed.

    If there’s anything else we can assist you with, please open a new thread.

    All the best,

Viewing 6 replies - 1 through 6 (of 6 total)
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