Mixed Content Error – Problem with Theme File

  • First time poster here,

    After a week of full on troubleshooting to try and resolve a problem on a clients wordpress site (recently migrated the site over to SSL, and am trying to get 100% approval so that the green padlock appears next to the url in the address bar).

    Even after installing and running various plugins (Really Simple SSL, SSL insecure content fixer, Velvet Blue) to convert all links, images and resources over to https, there is one theme file left over that will not convert over and is thus hurting the SSL appearance for users on the front end.

    After this week, I made the decision to use the support of the clients hosting company, Godaddy to see if they could resolve the problem – and even with their experienced wordpress dev team, no one was able to resolve the problem.

    Here is the error message I am getting via console, after inspecting the site:

    modernizr.js?ver=3.1.0:4 Mixed Content: The page at ‘https://www.registrationsareus.com/’ was loaded over HTTPS, but requested an insecure image ‘https://www.registrationsareus.com/wp-content/themes/dt-the7/inc/presets/images/full/skin2.general-boxed-bg-image.jpg’. This content should also be served over HTTPS.

    I am dumbfounded as to how to fix this issue, and would love to hear your ideas/thoughts on this one.

    Thanks,

    Tony

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    The error suggests your dt-the7 theme is the error.

    – Your currently used theme is not in the www.ads-software.com/themes/ directory.

    – If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
    – For pro or commercial product support please contact the author directly on their site. They cannot support their customers here.
    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.

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