Mixed Mails – Two senders in one mail

Where can we see the website in question?

Hi Takayuki, sorry for the late replay but I didn’t receive a notification of your reply.

Sometimes in the same mail there are more senders, like when the form is sent by 2 users the system aggregate them in the same mail.

could be using wordpress in the FROM field?
[your-name] [your-surname] – <[email protected]>

Thank you.

website is hosted at aruba.it and website is aostavalleyfreeride.com

On which page on the site do you have the contact form having the issue?

We use multiple forms on different pages with all the same config (some have more fields but backend settings are the same)

https://www.aostavalleyfreeride.com/grand-tour/ (in all the tours)
https://www.aostavalleyfreeride.com/private-lessons/
https://www.aostavalleyfreeride.com/weekend-lovers-erides/
https://www.aostavalleyfreeride.com/daily-erides/
https://www.aostavalleyfreeride.com/camps/

What do you think generates this problem? the mail is linked and managed with GMAIL . Could be a Google problem?

THANK YOU

See Setting up mail

What email settings do you have in the Mail tab panel?

TO: [email protected]
FROM: [your-name][your-surname] – <[email protected]>
SUBJECT: AVF – FORM DAILY RIDES Request
ADDITIONAL HEADERS: Reply-To: [your-email]

—-

FORM DAILY RIDES REQUEST

From: [your-name] <[your-email]>
Email Confirmation: [confirm-email]

Option: [selectride]
Number of Riders: [riders]

First Riding Day: [firstridingday]
Last Riding Day: [lastridingday]

—
This e-mail was sent from a contact form on Aosta Valley Freeride – MTB Holidays (https://www.aostavalleyfreeride.com)

Try replacing the Subject field to AVF – FORM DAILY RIDES Request from [your-name]

Ok Boss! I keep you updated <3