Mobile Adaptive Format

Got this message in the video’s mobile-cmd.txt file

Unrecognized option ‘x264opts’
Failed to set value ‘vbv-maxrate=364:qpmin=4:ref=4’ for option ‘x264opts’

However, I have libavcodec-extra and x264 installed, so I decided to build ffmpreg with all options, as per https://gist.github.com/holms/7009218. This went well.

However, now instead of “Mobile adaptive format file missing for this video!” on the site (https://www.lolani.net/plugin-test/) the player seems to load but with a message “The video could not be loaded, either because the server or network failed or because the format is not supported”. I can cnfirm this on Crome and Safari on iPad for the moment.

Is there something i can run at command line to verify all is as should be? I seem to have everything required as far as ffmpeg is concerned

FFMPEG: detected
h264 codec: detected ( DEV.LS h264 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (decoders: h264 h264_crystalhd h264_vdpau ) (encoders: libx264 libx264rgb ))
faac codec: detected ( DEA.L. aac AAC (Advanced Audio Coding) (encoders: aac libfaac ))
speex codec: detected ( ..A.L. speex Speex)
nellymoser codec: detected ( DEA.L. nellymoser Nellymoser Asao)

Mobile adaptive format file missing for this video! = mobile video is no available: check conversion logs to see why

Unrecognized option ‘x264opts’ in conversion logs = you have an old FFMPEG version that does not support these parameters: you need to use recent FFMPEG or change parameters to work with your outdated FFMPEG

If file is no longer missing you should check and make sure it’s not 0 size (occurs sometimes if ffmpeg path is wrong and a shortcut is used instead).
If a video file contents does not play you can download it for testing. Conversion parameters could be wrong for your target device.

Ps: Videos playback fine on iOS from https://demo.videosharevod.com/ using same plugin, so it’s probably a local configuration issue or something with ffmpeg.

Using ffmpeg version 1.0.10 (very recent) I can see the file is being created, but with size zero. The path to ffmpeg is correct and not a shortcut. The path is /usr/local/bin/ffmpeg

I think this is the log that needs investigation:

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/var/www/lolani.net/wp-content/uploads/videos/2/Phase-2/b80ce14067998413919a2b9277773b90.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: isommp42
    creation_time   : 2014-12-02 03:51:46
  Duration: 01:05:26.68, start: 0.000000, bitrate: 384 kb/s
    Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 480x360 [SAR 1:1 DAR 4:3], 286 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
    Metadata:
      handler_name    : VideoHandler
    Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, s16, 95 kb/s
    Metadata:
      creation_time   : 2014-12-02 03:51:52
      handler_name    : IsoMedia File Produced by Google, 5-11-2011
Output #0, mp4, to '/var/www/lolani.net/wp-content/uploads/videos/2/Phase-2/4bf543a2748b14bbc26442025a324578.mp4':
Output file #0 does not contain any stream

That last line “Output file #0 does not contain any stream” has me stumped.

We have a page that is not using your plugin but rather a responsive youtube plugin and your message shows up there. Is there a way I can remove it? You don’t have any class or id around it so I can’t just set it to Display:none.

This message should probably only appear to admin users anyway. It is confusing to our customers.

Here is the page in question: https://www.studiobenna.com/jf/video/the-long-haul-john-muir-trail/

hello,

1.
i have a lifetime license for streaming and im using VOD also and im getting the error: Mobile adaptive format missing for this video too.
and yes i have the latest ffmpeg, java and rtmp server installed and yes the videos can be imported and the video plays in preview.the video view with other players (in vod settings) is working.

2.
after i click upload the video pic says Processing and this for hours and no image is showing.

^^ what a support. the support from Vod / Videowhisper is very bad. no answer of my tickets for days ….

I just made a post about this actually. VOD isn’t transparent in their changelogs and their ticket support will simply deny any script bug (even when present) and try to gouge you for money.

Please note that updating to v1.4.11 will correct WMV encoding issues with this plugin present in v1.4.9.

This is useful if you were running into issues where you received an error stating “Mobile adaptive format missing for this video!” – This was in fact a result of FFMPEG not returning the width value in time for conversion upon upload.