Mobile Checkout Display

Hi Stefan,

I’m seeing the checkout overlay on my iPhone just fine right now. There was a bug when iOS 8 was first released, but I think Stripe has fixed it since then.

Can you make sure your devices are updated to iOS 8.0.2 (or later) and check again?

Assuming this isn’t an issue anymore unless we hear back. Thanks.

Hi Phil,

I’m afraid it still is. I believe the problem is with the Google Chrome browser application?

Many thanks,
Stefan

Hi,

I don’t actually think the ‘mobile display’ is working at all, on either browser.

Here is a screenshot of chrome:
https://snag.gy/NBBS1.jpg

Here is a screenshot of safari:
https://snag.gy/udyB4.jpg

Many thanks,

Stefan

Hi Phil,

Is it possible to split the ‘description’ across two lines? It is too long to fit into the one line, and it is important that the customer sees it before paying.

If you click the buy button on this page and look at the description in Stripe checkout then you will see what i mean:
https://oloeyewear.com/product/thomson-chrome-silver-and-dark-havana/

Many thanks,

Stefan

Hi Stefan,

For the mobile display, thanks for screenshots. The checkout overlay is controlled by Stripe, but we’ll be in contact with them to see if this can be improved.

Same answer applies to the description. Stripe controls this, not our plugin.

You’re welcome to email [email protected] as well. They’re pretty open to feedback.

Thanks.