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  • Plugin Author Eero Hermlin

    (@eero-hermlin)

    I’m using https://detectmobilebrowsers.com/ script to detect mobile browsers. AFAIK it’s one of the most complete formula to detect mobile browsers. Do you happen to know what mobile browser and what version was is used by complaining users?

    CSS media queries (in type of @media only screen and (min-device-width : NNNpx)) does not provide always foolproof solution. First thing is that scrollboxes and screens can be in very different sizes, therefore I cannot specify any value for NNN. What I can do is to compare actual window size to scrollbox size in JavaScript and let users to choose not to show scrollboxes when actual window is smaller. I will think about it.

    Scroll Triggered Box has option to use custom (and why not responsive) CSS. There are some hints in FAQ about how to do that. If I look at your site what happens to be responsive, I suggest you to go in this way.

    Thread Starter Juergen Schulze

    (@1manfactory)

    Thanks for the very detailed answer.
    It turned out that both(!) complaining customers were complaining just for complainment’s sake.
    I checked on different mobile devices and everything seems ok.
    So, forget about my complain.
    Juergen

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