Mobile device – only sipping on second click

  • Resolved paisglobalmedia

    (@paisglobalmedia)


    7 years ago

    Hi! I am using this plugin to skip to ‘Workshops’ within training videos on my website. It works perfectly on desktop, but I have small issue on mobile devices. While the plugin does work on mobile, the first time you click on one of the workshop buttons (using the skip to timestamp code) it loads the video, starting it from the beginning. Once the video has been loaded into the page, the plugin does its magic and when the buttons are clicked, it skips correctly. It’s just on that very first click that the time should skip, but instead, it plays the video from the beginning. Any help would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author doytch

    (@doytch)

    Hey, this is an issue anytime a browser doesn’t load the full video but instead just loads a “placeholder” image or item. Some mobile browsers do this to save battery life.

    Basically, this means that the video player isn’t available for the plugin to interact with. There’s unfortunately nothing I can do for this. ??

Viewing 1 replies (of 1 total)
  • The topic ‘Mobile device – only sipping on second click’ is closed to new replies.

Tags