Mobile Device Viewing Issue

  • Resolved April Roy

    (@awapril)


    7 years, 6 months ago

    Here’s a link to the page in question:
    https://myancientwisdom.com/gallery/nature-gallery/

    I published this page today and have no problems with the desktop view on my laptop, but when I check the page with my iphone and ipad, it displayed a page that says,

    “Sorry, you are not allowed to preview drafts.”

    But the thing is, it’s not a draft. I am not even working in draft mode at all. And it’s strange that it shows up just fine on my laptop, but not the devices.

    How can I fix this?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @awapril,

    I have just checked that page on Android phone and I was able to see the gallery.

    However, I noticed that you have Jetpack Mobile Theme enabled.

    Sydney theme is responsive by default. So you can deactivate Mobile Theme in your Dashboard → Jetpack → Settings → Appearance tab for more consistent appearance across devices.

    Kind Regards, Roman.

    Thread Starter April Roy

    (@awapril)

    Well, there was no “appearance tab” anywhere in the Jetpack settings, but there was an option to turn off theme settings for mobile so I did that. But it didn’t help.

    Now that I look back though, I didn’t explain enough…sorry!

    From the gallery page there are two options “Nature” or “Food” and the picture link will take you to a specified gallery of each subject. The link to the “food” option works just fine and gets you to another page. “Nature” option is where it takes you to a blank page with “sorry, you are not allowed to view drafts”.

    Both pages are set up exactly the same so I am very confused. I tried deleting the “nature” page and starting over and it still wouldn’t work. Then I created a “nature” gallery and deleted the old one. Still didn’t work.

    Thread Starter April Roy

    (@awapril)

    Well, I just ended up deleting all the pages and plug-ins and starting from scratch with a different plug-in and that fixed this particular issue.

    Okay @awapril,

    Please feel free to create a new topic if you have any other questions in future.

    Kind Regards, Roman.

Viewing 4 replies - 1 through 4 (of 4 total)
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