• Hi! Since the new update I have problems on mobile. The glossary is displayed correctly, but when clicking on a glossary link the glossary page won’t open. Only the tooltip is shown. The problem exists only when visiting the page on my mobile device. On my desktop PC everything works fine.

    ### Begin System Info ###
    
                ## Please include this information when posting support requests ##
    
                
                Package Version:                1.1.4
                Multisite:                No
    
                SITE_URL:                 https://www.seo-ulm.com
                HOME_URL:                 https://www.seo-ulm.com
    
                WordPress Version:        5.8
                Permalink Structure:      /%postname%/
                Active Theme:             Spacious 1.7.8
                
                Registered Post Stati:    publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled
    
                PHP Version:              7.4.19
                MySQL Version:            5.7.34-nmm1-log
                Web Server Info:          Apache
    
                WordPress Memory Limit:   256M
                PHP Memory Limit:         256M
                PHP Upload Max Size:      200M
                PHP Post Max Size:        200M
                PHP Upload Max Filesize:  200M
                PHP Time Limit:           300
                PHP Max Input Vars:       3000
                PHP Arg Separator:        &
                PHP Allow URL File Open:  Yes
                WP_DEBUG:                 Disabled
    
                WP Table Prefix:          Length: 3 Status: Acceptable
    
                Show On Front:            page
                Page On Front:            SEO Ulm – SEO Agentur in Ulm – SEO, Webmarketing & Webdesign (#2981)
                Page For Posts:            (#0)
    
                            WP Remote Post:           wp_remote_post() works
    
                Session:                  Disabled
                Session Name:             PHPSESSID
                Cookie Path:              /
                Save Path:                /usr/share/cgi-fpm/w0135e57/tmp/
                Use Cookies:              On
                Use Only Cookies:         On
    
                DISPLAY ERRORS:           N/A
                FSOCKOPEN:                Your server supports fsockopen.
                cURL:                     Your server supports cURL.
                SOAP Client:              Your server has the SOAP Client enabled.
                SUHOSIN:                  Your server does not have SUHOSIN installed.
    
                ##COMPATIBILITY
    
                                Package Version		1.1.4    OK
    
                    WordPress Version		5.8                OK
                    Permalinks enabled		Yes                OK
                    PHP Version		7.4.19                OK
                    mbstring support		On                OK
                    intl support		On                OK
                    PHP Memory Limit		256M                OK
                    PHP Max Upload Size		200M                OK
                    PHP Max Post Size		200M                OK
                    PHP Max Execution Time		300                OK
                    PHP cURL		On                OK
                    PHP allow_url_fopen		1                OK
                
                ##ACTIVE PLUGINS:
    
                301 Redirects: 2.70
    Advanced Custom Fields: Options Page: 2.1.0
    Advanced Custom Fields PRO: 5.9.5
    All In One SEO Pack: 3.7.1
    Animated Number Counter: 1.3
    Asset CleanUp: Page Speed Booster: 1.3.8.1
    Breadcrumb: 1.5.24
    CM Tooltip Glossary: 3.9.20
    Contextual Related Posts: 3.0.7
    Custom Permalinks: 2.2.0
    Disable/Remove Google Fonts: 1.3.1
    Disable Lazy Load: 1.4
    DSGVO All in one for WP: 4.1
    EditorsKit: 1.31.5
    HashBar - WordPress Notification Bar: 1.2.1
    Imagify: 1.10
    Inline Related Posts: 3.0.6
    Lazy Load - Optimize Images: 2.3.4
    LuckyWP Table of Contents: 2.1.4
    Ninja Forms: 3.5.7
    Print, PDF & Email by PrintFriendly: 4.1
    Reading Time WP: 2.0.10
    Schema & Structured Data for WP & AMP: 1.9.83
    Shortcodes Ultimate: 5.10.2
    Simple YouTube Responsive: 2.5
    Smart Slider 3: 3.5.0.10
    Ultimate Addons for Gutenberg: 1.24.2
    Ultimate Post List: 5.2.6
    UpdraftPlus - Backup/Restore: 1.16.59
    WP-Sweep: 1.1.5
    WP Author Bio: 1.5.5
    WP Fastest Cache: 0.9.3
    WP Last Modified Info: 1.7.7
                ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • I have this problem too.
    Is there a solution?

    Thread Starter seoulm

    (@seoulm)

    Well, I have been waiting over two weeks for a reply. No solution for the problem yet. Well, the Glossary Plugin does no longer work properly and does not do what it is meant for correctly. Oviously in addition no one cares… It’s a very bad tactic to get people to upgrade to get a working plugin.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hey

    I’m sorry for the late reply and that you feel pushed to upgrade to get working plugin. The issue with the mobile link should be fixed with the last reply in version 3.9.21 (it worked on the testing server).

    I’ve checked the glossary links on your site (bottom) and they do open on desktop and on mobile.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Mobile: Link does not open’ is closed to new replies.