Mobile loading issues

  • Resolved lucy_jo

    (@lucy_jo)


    3 years, 10 months ago

    After trying out on a few different sites, Nitropack tends to cause issues with mobile loading.

    Not on all sites, just some. It can’t get past the loader. Or if the loader is disabled it just doesn’t load unless you scroll.

    This is just feedback if the developers do look at the support content at all.

    If this bug could be sorted, you have a winner!

Viewing 1 replies (of 1 total)
  • Plugin Support Marina @ NitroPack

    (@nitromarina)

    Hi, @lucy_jo,

    Thank you for reaching out and we apologize for the delay in getting back to you here!

    If the issue still persists, sounds like we will need to take a closer look. Please reach out to our support team at https://support.nitropack.io/hc/en-us.

    Preloaders generally rely on JS in order to render and then disappear once the site has loaded, and this is most likely being delayed by our Ludicrous optimization mode until user interaction has been detected on the page.

    Regards,

Viewing 1 replies (of 1 total)
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