• Resolved avviano

    (@avviano)


    On my mobile menu of the translated page (English) I have to click menu items twice for them to work. In the default language (German), the mobile menu works as expected and one click will work.

    What is causing this issue and how can I fix it?

    Thank you!

    • This topic was modified 1 month, 1 week ago by avviano. Reason: Mobile Menu, Translate Press, Divi Don, Divi, Issues
    • This topic was modified 1 month, 1 week ago by avviano.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for reaching us!

    I was testing the menu items you have on your website and I could use the menu correctly and no double clicks were required.

    Would you be able to confirm that everything is working correctly?

    Let me know!

    Kind Regards,

    Thread Starter avviano

    (@avviano)

    Hi Emanuel!

    Thank you for reaching out.

    Did you check the English language version? The German version works fine, but the English version does not. That’s the one you would need to check.

    Also make sure to check the mobile menu (not the desktop version)!

    Thread Starter avviano

    (@avviano)

    Any updates?

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.