Mobile Menu DropDown

  • Resolved pyro2509

    (@pyro2509)


    4 years, 3 months ago

    My Mobile Menu Drop down is not working. When you click on Mortgages – it has to dropdown to 3 menu choices. I tried disabling JS minification – but it’s not working.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @pyro2509

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked your website and I can confirm that in the mobile version when clicking Mortage no dropdown menu is showing.
    I’ve tried to bypass the cache but the issue was still there.
    After you disabled minify in Performance>General settings, have you saved the settings and purged the cache? In not, disable minify in Perfirmance>General settings, save all settings, and purge the cache and see if the issue persists.
    If the issue is gone, re-enable minify, and disable the settings in Performance>minify one by one (HTML minify, JS minify, CSS minify) and see which one might be causing the issue.
    Make sure to save all settings and purge the cache after each option is disabled.
    If none of the above is working try disabling W3 Total cache temporarily and see if the issue is still there.

    Thanks!

    Thread Starter pyro2509

    (@pyro2509)

    Thank you for your response. I’ve disabled the plugin, but the issue still persists. I believe it might be theme related.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @pyro2509

    You are most welcome.
    As the issue persists when W3 Total Cache is disabled then it’s not related to W3TC.
    Please contact your theme support for assistance with this.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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