Mobile menu issue after Update to 1.0.7

  • Resolved philwied

    (@philwied)


    4 years, 4 months ago

    Dear Blossom Theme,

    I tried to make the theme update to 1.0.7 but had to rollback to version 1.0.6.
    The mobile menu did not work anymore.

    In the mobile menu button, the three lines have been gone and when I clicked on it, nothing happened, mobile menu has not been shown. Can I get some information on what has been changed in the new version, so I can find out what is going on?

    And another issue: In the version 1.0.6 the mobile menu closing toggle does not show up on Iphone. It is working in Firefox…

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi @philwied,

    In version 1.0.7, below are the changes done:
    * Fixed: accessibility design issue
    * Fixed: aria-label translation issue

    Can you please provide your website URL so that we can inspect the issue?

    Also, to ensure that whether the issue only occur on your end or not, you can check in the theme demo as well.

    Thread Starter philwied

    (@philwied)

    Hi,

    The site is online and representing a company, so I do not want to change to version 1.0.7 again, where these problems occur.

    But… I checked your demo of blossom travel on theme website with Iphone and the same problems occur. So it seems to be a major issue with your update.

    Hi @philwied,

    We checked the demo as well as on our local setup, the menu issue doesn’t exist. We tested the latest version 1.0.7 on iPhone 8 Plus.

    Maybe it might be showing on your end due to the cache. Please clear your browser cache and website cache.

    Further, to inspect the issue, please share your website URL.

    You can also contact our expert support team here.

    Thread Starter philwied

    (@philwied)

    Hi!
    Thank you for checking.
    I cleared safari browser cache and tested the demo on blossom website again with iphone. Still the same. The same happens when I update my own site.
    I tested with iphone 6s latest ios, everything updated.

    Maybe you can check this issue once again. There must be a problem with the theme or the latest update! I will contact expert support and will send screenshots.

    Thread Starter philwied

    (@philwied)

    Hi!
    I contacted the expert support and I am waiting for response now.

    I checked once again: Menu closing toggle is working now on version 1.0.6.
    But the major issue in version 1.0.7 is still there. Mobile Menu does not open at all when testing with iphone 6s. As I already said, this is also happening on your Demo site.

    Regards

    Hi @philwied,

    We don’t have iPhone 6s to test the issue. Our team will look into the issue.

    Hello Team,

    same for me, the menu does not work anymore with the 1.0.7 on a mobile device (Android)

    Were can i get the 1.0.6 version of the theme to roll back?

    Thanks and Regards

    • This reply was modified 4 years, 2 months ago by simson313.
    blossomthemessupport

    (@blossomthemessupport)

    Hi

    To rollback to the previous version of the theme, you can use this free plugin-https://www.ads-software.com/plugins/wp-rollback/

    You can refer to this article to perform the rollback-https://www.elegantthemes.com/blog/tips-tricks/how-to-use-wp-rollback-to-quickly-switch-between-theme-and-plugin-versions

    However, can you please tell us which mobile device are you using and provide us the URL to your site so that we can inspect the issue?

    Kind regards.

    hi.

    Blossom Travel (free template) same problem here https://www.pmegestion.ch (huawei, android 10) click on menu not functionning on android, no problem on chrome windows.. thanks

    Hi @1suisse,

    I checked the menu on your site and it is working fine on Andriod 10, here is a screenshot-https://prnt.sc/w9m7l4

    I suggest you clear your browser cache and check your site on different browsers and devices. Also, please make sure to update your browser to the latest version.

    Kind regards.

Viewing 10 replies - 1 through 10 (of 10 total)
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