Mobile Menu not working

  • Resolved sbkahler

    (@sbkahler)


    9 months ago

    I seem to be having a whole slew of problems with my site all of a sudden, and I am not sure why. I made some changes to content, added pages, etc., but nothing that I would have have anticipated causing issues like this first one I’m going to try to address: a mobile menu that is now longer working when I look at my site on my phone and tablet. The regular menu on the desktop is working fine. Help! Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • rodicaelena

    (@rodicaelena)

    Hi there,

    You can try disabling your plugins and enabling them one by one to see if any of them is causing this. I suspect there might be an issue with the Auto Terms Of Service And Privacy Policy plugin.
    Regards,

    Rodica

    Thread Starter sbkahler

    (@sbkahler)

    I disabled the Auto Terms Of Service And Privacy Policy plug, but no luck. I will try disabling all and enabling all the rest one by one in just a bit, and report back.

    Thread Starter sbkahler

    (@sbkahler)

    Ah. It seemed to be the CookieYes | GDPR Cookie Consent plugin. Any thoughts about how else to address GDPR? I’ve used this plugin for awhile without issues.

    Thread Starter sbkahler

    (@sbkahler)

    Well, kind of a long story, but I deactivated CookieYes, researched other options, etc. In the meantime, I ran a new scan via CookieYes, reactivated the plugin, and somehow, now, for no reason that I understand, everything seems to be working again. Ah, technology!

    Hello @sbkahler,

    We are glad you managed to fix the issue!

    If you encounter any other problems, don’t hesitate to open another support topic, and we’ll be happy to help!

Viewing 5 replies - 1 through 5 (of 5 total)
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