• Resolved pttony

    (@pttony)


    The mobile navigation on my site is not working on the homepage – but the mobile nav does work on all other pages on my site.

    I’m using Astra theme on my site – the developers there see a “jQuery error in the console that is due to the Siteground cache plugin.”

    If I deactivate SG Optimizer the menu works fine… also, if I flush the cache it works fine for about an hour – and then stops functioning again.

    Any advice? Is there a caching setting I should set-up to prevent this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Dimitar Petrov

    (@demiro)

    Hello @pttony,

    We have tried to replicate the issue but to no avail. On our mobile devices the menu works correctly on the homepage. As you mentioned that the issue is sporadic, we would recommend you to contact the theme’s developers and to request more information about the exact JavaScript or CSS file that is generating the conflict. Also, obtain the script’s handler and you can exclude it from the JavaScript or CSS optimizations(Minify or Combine) following the procedure below.
    https://www.ads-software.com/support/topic/how-to-use-sg-optimizers-filters-procedure/

    If the issue is not resolved that way, you can open a new ticket from your SiteGround User Area and we will be glad to assist!

    Best Regards,
    Dimitar Petrov

Viewing 1 replies (of 1 total)
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