Mobile Not Loading Up

Dear fjlawdbd.

We have tested the plugin by using the theme which you are using on your website and can’t find there any problem. Please can You deactivate the other plugins which you have on your website and check our plugin again? If you can find one plugin with which our plugin has a problem please let us know and we will fix that problem.

Thank You.

Did you try loading it through a cellphone. its tricky because it does work on an inspector but not on an actual mobile device. Try using Firefox’s inspector and simulate an Iphone, it just won’t load.

Dear fjlawdbd.

We tried it on phones. We install your theme and tried it on our mobile devices, it worked. We think our plugin gets some errors with other plugin, that is why it doesn’t load, please can You try do find that plugin and say us? We will check and fix that problem when we will know the reason.

Thank You.

So I think I know what the problem is now.
We have a staging site which is:
https://newgenesiswa.staging.wpengine.com/

and that site is an exact copy of https:///www.advocateslaw.com.

The only difference is that the staging site is not running through our CDN Cloudflare. I can set up an exception to a specific URL or a particular Javascript code by adding the followinf attribute.

<script data-cfasync=”false” src=”/javascript.js”></script

I just need help finding out which script I should do this exception for and maybe it will work then.

Dear fjlawdbd.

That js file is not from our plugin, right? I can’t find it in our plugin. Maybe just copy the link from the first website and put it on second one?

Thank You.

Dear fjlawdbd.

Try solve your problem by copying the source of the JS file. If you will have any other questions please let us to know.

Thank You.

Resolved