Mobile Not Showing Save Button

  • Resolved pmt1992

    (@pmt1992)


    3 years, 7 months ago

    Free copy of the plugin.

    When I access the site on the phone and change information on the Wordfence Options page, I can’t find a way to save it. I don’t see a button or anything. Android Motorola phone, using Chrome browser.

    thanks,
    pat

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @pmt1992, thanks for reaching out and sorry to see you’re having this issue.

    I’m also running Chrome on Android so just signed into a site and accessed the Wordfence > All Options page. Below the WordPress admin bar, there is another with the Wordfence logo, a “Search All Options” input box and 3 dots on the right-hand side. Clicking the dots presents 4 buttons to save/cancel/restore/close that are meant to pop up from the bottom of the screen. However, when the page dimmed, I did need to scroll down the page for them to be visible in my case which may be what’s happening in your case too.

    I hope this helps you out to at least save in the meantime, although I will mention this case to our development team to see if the display issue can be corrected.

    Peter.

    Thread Starter pmt1992

    (@pmt1992)

    Thank you! This did help me find it. The three dots are off my screen on the right and the buttons were half off my screen way down on the left. LOL.

    Problem solved.

Viewing 2 replies - 1 through 2 (of 2 total)
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