• Resolved Prashant

    (@prash18)


    Hi, first of all Thank You for making this wonderful and in detailed plugin.

    However, I am facing an issue with mobile number validation.
    1. As u can see here, I have set the validation to International still it gives me an error. https://postimg.cc/WDbjHxVg
    https://postimg.cc/k2wPKwS4
    2. It happens when I set the validation to national https://postimg.cc/2qcmRTjJ
    https://postimg.cc/R3F5Rf1T
    https://postimg.cc/8jQGS7D1
    3. It also accepts alphabets. Though it shows an error after clicking Submit button. It should validate as the user types.
    4. Same thing with Zip Codes, it shouldn’t accept alphabets https://postimg.cc/1nbQ4tqr
    https://postimg.cc/MXjc5fdx
    5. I am making a form to submit media for digital marketing campaigns. sometimes media could b 50 / 100 MB. We have no limitation set on our server.
    The problem is, though I have set a limitation on allowed file types https://postimg.cc/Mnz8ngvN https://postimg.cc/dL2YtJtG , it allows users to upload files types which are not allowed (users can make mistakes). https://postimg.cc/06BgHQc1 After uploading whole 100MB file and after clicking on Submit form says wrong file type is uploaded. It should not allow users to select the file in Finder while uploading.
    6. After submitting the form, in thank you message field, it shows some dot or white portion above the Thank You message. https://postimg.cc/2LvVSgV3
    Also, text alignment doesn’t look good. Alignment option should be provided.
    I have set a hyperlink in the text Go To Home Page, there should b an option to change the colour of the text, mouse hover works but for users to understand, text colour change option should b there.
    Also, it shows Next button after Thank You message. Need to click Next button 2 times then it changes to Submit button again https://postimg.cc/8jQ70k0v Clicking on Submit this time nothing happens.

    May b , I am making mistakes in settings, please let me know. If problem is there, m waiting for the solution.

    Thanks again!

    Prashant… ??

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello @prash18

    I trust you’re doing well!

    1, 2.
    For the National Validation Type, please do not use the country code before the number.

    I’ve tested the validation on my end, National and International types and could not replicate a similar issue. Please share here a link to the form so we could investigate this issue further.

    3. I could replicate that the phone fields accept alphabetical characters. This is not considered as a bug, but I’ve forwarded this to our developers as an improvement.

    4. Most counties have numeric Zip Codes, but there are many other countries as well that have alphanumeric postal code systems.

    5. I agree with how this can be an issue for large files. I’ve forwarded this to our developers, hope this feature will be improved in the future releases. For now, as a workaround, please add fields description that only certain files types are allowed

    6. Please edit the form and go to the Behavior tab. Under “After submission” section, please make sure there is nothing else added besides a required text. Please see this screenshot:
    https://take.ms/k1Xfs

    If the issue still persists, please share here a link to the form, so we could have a closer look

    To align the “Thank you” message in the middle, please try this CSS code:

    .forminator-success > p {
    	    margin: auto !important;
        width: 60%;
    }

    Also, it shows Next button after Thank You message. Need to click Next button 2 times then it changes to Submit button again https://postimg.cc/8jQ70k0v C

    I can’t replicate this issue on my end. Please export the form that you’ve created and uploaded the TXT file to Google Drive or Dropbox, share the download link with us so we could have a closer look.

    Looking forward to your reply!

    Kind regards,
    Nastia

    Thread Starter Prashant

    (@prash18)

    1,2,6. Our site not yet live so… here is link to the form file : https://drive.google.com/file/d/1jzGsqj_F__DJur3LRQolpFEGgdjCTi6i/view?usp=sharing

    6. DOT OR WHITE PORTION PROBLEM IS SOLVED. still please, suggest to keep an option to colourise the text and all…

    Thanks! ??

    Thread Starter Prashant

    (@prash18)

    Also, in GDPR section, I am putting this HTML code… https://postimg.cc/wRpJptXH
    but still it gives me value like this… https://postimg.cc/3WXmZBhw and not in a single line.

    Please, let me knw whts goin wrong.

    Thanks

    Prashant…

    Hi @prash18

    Trust all is well!

    1,2,6. Our site not yet live so… here is link to the form file : https://drive.google.com/file/d/1jzGsqj_F__DJur3LRQolpFEGgdjCTi6i/view?usp=sharing

    The validation feature requires the site to be publicly accessible, to work. Please check the validation after uploading a site to a server.

    6. DOT OR WHITE PORTION PROBLEM IS SOLVED. still please, suggest to keep an option to colourise the text and all…

    To change the background and text color of the success message please try this CSS

    
    /* Text color */
    .forminator-response-message {
    	color: #fff;
    }
    /* Backround Color */
    .forminator-success{
        background-color: #BCEEE6;
    }

    Replace the #BCEEE6 and #fff with any color of your choice. Add the CSS code to Appearance > Customize > Additional CSS.

    Also, in GDPR section, I am putting this HTML code… https://postimg.cc/wRpJptXH
    but still it gives me value like this… https://postimg.cc/3WXmZBhw and not in a single line.

    I can’t replicate this issue so it is specific to your site. Please after uploading your site on a server, share here a link to the form so we could have a closer look at the CSS code and provide a new one.

    Hope this helps!

    Kind regards,
    Nastia

    Thread Starter Prashant

    (@prash18)

    Thank you so much … ?? , Nastia. I will ping u when wite goes live…

    Prashant…

    Thread Starter Prashant

    (@prash18)

    Hey, Nastia. all well?

    Our site is live now and you can check the form whose the points were talking about…

    Please, check and gimme solution over point 1 & 2 phone number validation and GDPR section mentioned in previous comments.

    Thanks

    Prashant… ??

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @prash18 ,

    Could you provide us URL to your website so we can check it?

    kind regards,
    Kasia

    Thread Starter Prashant

    (@prash18)

    I am really sorry to forgot not to add URL… its https://www.naishtika.com and this is the form https://www.naishtika.com/email-marketing-content/

    Thanks

    Prashant… ??

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @prash18 ,

    Please, check and gimme solution over point 1 & 2 phone number validation

    I have checked your form with my two numbers for Poland and India and it looks like it’s working fine:

    Also, in GDPR section, I am putting this HTML code… https://postimg.cc/wRpJptXH
    but still it gives me value like this… https://postimg.cc/3WXmZBhw and not in a single line.

    Please try this CSS:

    #gdprcheckbox-1 p span {display: inline;}

    kind regards,
    Kasia

    Thread Starter Prashant

    (@prash18)

    Hey Kasia,
    thanks for the css code.
    The contact number validation is not working, u need to enter value n the field and then move on to next field to get the error… check the video fro more details

    Regards

    Prashant… ??

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @prash18 ,

    It looks like this is a bug – on some forms it sometimes shows and sometimes it works fine, but I can see that we have this reported to our developers and they are working on fixing this.
    I have added your ticket to the bug report so if there will be any hotfix we will let you know.

    kind regards,
    Kasia

    Thread Starter Prashant

    (@prash18)

    Thanks and eagerly waiting as we need to launch the site soon and will get the hits on the forms.

    Prashant… ??

    Thread Starter Prashant

    (@prash18)

    Hi,
    still waiting for the solution for this…

    5. I am making a form to submit media for digital marketing campaigns. sometimes media could b 50 / 100 MB. We have no limitation set on our server.
    The problem is, though I have set a limitation on allowed file types https://postimg.cc/Mnz8ngvN https://postimg.cc/dL2YtJtG , it allows users to upload files types which are not allowed (users can make mistakes). https://postimg.cc/06BgHQc1 After uploading whole 100MB file and after clicking on Submit form says wrong file type is uploaded. It should not allow users to select the file in Finder while uploading.

    Regards

    Prashant… ??

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi Prashant,

    We have passed this improvement for our devs as well, however, we have a long list of improvements for Forminator so at the moment we can’t share any ETA on when exactly this will be added.

    You can check Forminator API docs if you wish to try adding it that way in the meantime.

    Cheers,
    Predrag

Viewing 14 replies - 1 through 14 (of 14 total)
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