Mobile pop up subscribe not working

  • Resolved Erica Diamond

    (@ericadiamond)


    4 years, 6 months ago

    Hi,
    I installed Boxilla and was able to get the pop up subscribe button working on desktop, but it’s not coming up on mobile.

    Any ideas?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    There is a setting for min / max screen size for the box, if you set the minimum screensize to some number larger than your mobile screen it won’t show. But I don’t think that’s the case here as on my mobile the popup shows on your site.

    Maybe you just need to https://refreshyourcache.com on the phone?

    Thread Starter Erica Diamond

    (@ericadiamond)

    Hi. I don’t see the email address and subscribe button on mobile do you? Do you know why?

    Plugin Contributor Lap

    (@lapzor)

    The form that is inserted in the popup is a normal embedded MailChimp form.

    Please use a MC4WP shortcode to insert the form in the Boxzilla popup.

    https://kb.mc4wp.com/create-your-first-form/

Viewing 3 replies - 1 through 3 (of 3 total)
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