• Resolved jenniferwarr2585

    (@jenniferwarr2585)


    Hello, the mobile menu isn’t working at all. I have been through the troubleshooting doc and still can’t get it to work. Footer php file looks fine and I can’t see any JS errors in the console. Please can you point me in the right direction?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi,

    Please try Option 2: Fix Mobile Menu on this page:

    https://www.megamenu.com/documentation/divi/

    Regards,
    Tom

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Thanks so much for your quick reply, option 2 PLUS setting the menu to ‘full width’ has worked to show the menu in mobile.

    However, the ‘shop’ item in the menu (where the mega menu is) is now hidden. Any idea why?

    Thanks,

    Jen

    Plugin Author megamenu

    (@megamenu)

    Hi Jen,

    It looks like you have “Hide on Mobile” enabled for the Shop item:

    https://www.megamenu.com/documentation/menu-item-options/

    Regards,
    Tom

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Oh duh, thank you! I disabled it last night in the hope the prev menu might show.

    OK I’m nearly there. My menu toggle bar has disappeared now. I’ve tried changing the toggle bar background colour and the menu text colour but it’s still not showing – it does work on mobile if I click where it should be. Any ideas?

    Thanks again,

    Jen

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Oh update, if I click on an item within the mega menu section, I see the toggle bar – it is only not showing when I’m on a main category page.

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Oh hang on, I’ve got it. Turned off the ‘full width’ option and it’s working well now.

    Thanks so much for the help! The menu is awesome and I’ll leave you a fab review!

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Oh wait no… Still having mobile styling issues with the toggle bar. Nothing I change in the back end is working front-end apart from the icon choice.

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    No, I’ve got it, cookies I think!

    Plugin Author megamenu

    (@megamenu)

    Hi Jennifer,

    Many thanks for the review – much appreciated ??

    A tip regarding your changes not showing up – it looks like you have comet cache installed, so you might want to disable that while developing the site, as it might be stopping changes coming through.

    Regards,
    Tom

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Great advice!

Viewing 10 replies - 1 through 10 (of 10 total)
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